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Customer Ratings & Reviews

Your price for this item is $584.99

Customer reviews

Rating 4.4 out of 5 stars with 553 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent convection cooking and ease of use of this over-the-range microwave. Many appreciate its quiet operation, attractive design, and the helpful sensor cooking feature. However, some users mention concerns about the sturdiness of the door and find the control panel somewhat challenging to navigate. The microwave's weight and the keypad's functionality are also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 553 reviews
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that it has a convection oven option too. Looks great in our kitchen and does a great job. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Should be a lot better for the price and tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is quiet. And it cooks like it should. The interior is ugly compared to other brands I was looking at. The steam and steam container don't work as good as wrapping your food in a wet paper towel. I bought this because of the internet connectivity. It is a waste to time. The app so far has not been able to identify any food I have scanned. Asking google to turn the fan on and off is ok, but not worth the extra money. I think there is a version of this microwave without internet. The UI is not the easiest to navigate. The stainless may be fingerprint proof, but the glass and button area is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Great function. A little more complicated to install due to cord placement but manageable and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Microwave convection oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a combo microwave and convection oven for motor home. The one chosen was a good brand and good quality. Very satisfied with choice and price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing and no noise, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy with the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger and heavier than my old microwave but I am happy with its features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    It's large and powerful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controls are fairly intuitive. The microwave function is quite powerful - it heats faster than my previous unit which was supposedly rated the same wattage. The bottom light is quite bright. The only negative is that the exhaust fan is quite loud even on the lower speeds. On high it has the wind noise as expected for a 400 or so CFM fan. On low there is sort of a hum which is quite loud. It's not bad, but not the most quiet fan ever. This is my reasoning for the 4 rather than 5 stars. I have not used the convection function yet. Dimensionally, this is quite a large unit. Make sure if fits your space. I had to trim some backsplash tiles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. All the settings are easy to use. Love the no fingerprint stainless steel. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and a pleasure to use.The drop down controls are lit up and make it very clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So far I have no complaints. I love the ease to use the conventional oven.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Major electrical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for just over a year and have had a few weird glitches with not being able to start the microwave because it keeps telling us to close the door, but it’s already closed. We have to unplug it, reset the clock, and then cook... hopefully. Today it indicated that the light was off after pushing the button, but the light didn’t actually change settings. The fan was also on high (I turned it on while cooking), nothing was baking or cooking below, and when I pressed the button to turn it off, it wouldn’t turn off or go to a lower setting. We are just passed our 1 year warranty so there’s nothing we can do. I’m not happy as this is an expensive microwave, and we’re stuck with it. Our last GE microwave lasted 15 years without a single issue until my daughter forgot her spoon in her oatmeal bowl! I pray that there’s a recall soon so I don’t have to worry about a fire or electrical shortage.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Overall nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit a few weeks ago so it’s to early to fully evaluate. But thus far it’s cosmetically appealing and does the job. I have not tested the wifi and app features yet as I primarily use it as a standard OTC microwave. One drawback that I find is that the icon (switch) for the counter light does not illuminate when you touch the panel at night. So you have to let your finger feel around the general location of the panel until you find it. Not so good as you will have more finger prints on glass door. Not a deal breaker for me, but I thought that this was an obvious mistake in engineering if you are designing a descrete touch panel. That’s why I gave it 4 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Wow, what can I say. Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I read the manual as I was not here for installation, what can I say one of the best appliances I have ever bought. The look of this appliance is gorgeous, several fan and light settings. I have not yet used the convection oven yet, but am looking forward to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the versatility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and love all of the features it offers. Still trying to figure out a few of them but overall I like it. The only thing I don’t like is how long the preheat takes. I think my regular oven heats up faster than this does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for beginners to semi Pros. Easy to use. Very specious cooking compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the stove microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features of this modern microwave. There's a time I can use when I'm using the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave feels like the quality is so much better than the last 2 Samsung microwaves I have bought. I cannot believe how quiet it is when it is running. Best Buy Geek Squad did the installation and the guys that came out did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Looks Good Over Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great American made convection microwave. Happy that we decided on our Whirlpool product!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great microwave and awesome smart home features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I needed a smart oven until I had this installed in my kitchen. Although I had some initial challenges getting it online, once I did we've been using Alexa to set reheat settings, defrost settings, and popcorn (family favorite), so its ready when we get the food in the microwave. The popcorn setting really is better than even my previous microwave which was only 5 years old and has been able to pop our bags without burning them thanks to its sound sensor. I've also automated the microwave surface light so that it turns on when there is motion in the kitchen at night without blinding you. My only complaint would be the size of the door. It swings out quite far, which isn't too big of an issue in my kitchen, but does seem a bit unwieldy at first.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Quite. Not really much else to add.

    I would recommend this to a friend