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Customer Ratings & Reviews

Your price for this item is $427.49
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The comparable value price is $854.99

Customer reviews

Rating 3.9 out of 5 stars with 121 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers frequently mention the convection oven, ease of use, and quiet operation as significant advantages. Many appreciate the sleek design and numerous features offered by the microwave. However, a recurring concern involves the touch screen's occasional malfunctions. Overall, the positive feedback on performance and functionality is notable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 121 reviews
  • Rated 5 out of 5 stars

    It is Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a GE advantium. It does more! and No handle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded microwave functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model does so much more than our previous one. We have used the Convection mode and I plan to try steaming vegetables rather than pulling out our large vegetable steamer. Works completely by "touch menu"; big change from pushing buttons but seems to work great. Only issue is that both the Stove and the Microwave had large Time/Date displays but they don't sync to Atomic time or each other. We try to set them at the exact same time but the microwave seems to change before the stove. These appliances have WiFi capability; thought they might find a time source rather than require setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Magic Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart microwave is incredible. Controlling it with my phone or by the super large display is so easy. The scan a barcode to program the cooking cycle is awesome

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the technology and app associated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. Love the app that goes with it. The only problem is the display goes our periodically but resets when you reccyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great oven. It cooks excellent. User friendly software. I control my oven outside home. It makes perfect popcorn.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for 5 months. The microwave kept rebooting at lease twice a week. Last week, the door on the inside started melting to the frame of the microwave. We didn't even have the unit turned on, we just started smelling burnt plastic.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Joeanderson10. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with microwave and love the conversation baking. Makes a great pizza

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Great price. Does everything and more. It preaty much tells you how to use the features it has

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    GOAT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of microwaves, the features on this are amazing and worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart microwave/convection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of the usability. Not a whirlpool buyer. But this may have changed that for me.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Wish I had invested in it sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product it does everything but prepare the meal. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and ease of operation Cooks food fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works ad advertised. All features are easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for my beautiful kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and great product . Love using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 1st 49 days if use it's worked well. Convection heats up quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped heating after 10 months. Under mfgr 1 yr warrantee, bought a 5 yr extended policy, highly recommend getting one. Our appliances dishwasher, washing machine, and microwave ovens all have been replaced in the past 4 yrs. The microwave twice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Randy, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the color, easy enough to use love that it a whirlpool!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Come on Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gets 1 star! Product was delivered no signs of damage. Opened box and screws were missing, both sides dented, back corner dented, and the front door dented. Of course Best Buy offered to replace it (another week and another day off) or credit $75. Disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Tech is awful when it breaks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this microwave for a little over 2 weeks and the screen is now broken and will not work. The reset does not work either. Can’t get anyone to come look at it for another week which is crappy because this is the only cooking appliance I have thanks to Best Buy. There is no online support it’s basically just calling to set up an appointment.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Krh492, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Terrific Multi-Purpose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave over stove died, needed a replacement immediately. This has been great, love the defrost function , even slow cook steaks utilizing it. Spouse cooks roasts via Convection Function.

    I would recommend this to a friend