Customer Ratings & Reviews

Absolutely perfect. Matches the decor, setting the clock is a breeze.

I was worried it might look big over the oven, but it is beautiful. I love that it is optional to be tiered on the inside and I feel like everything is heated up evenly and thorough. Super happy!!!

We love this microwave. Had to get a new one when our old one died. This is more powerful. Heats faster and cooks much better than our old one.

Do not purchase any item from Best Buy marketplace seller. They never ever make customer happy. Not able to return back to them without opening the box.

Everything went well until team showed up to install Microwave. They said they would not install without a cabinet above it. Salespeople didn't mention that, and I wasn't handy enough to know in advance.

Good product for the price. I bought this item as an open box and didn’t know it was going to look this great.

The wire rack in the middle is not really beneficial. I find myself frustrated that I have to constantly take it out and put it back. The microwave it’s works great! Also don’t just put the rack on the botttom and use it.... sparks!!!

Very satisfied with the cooking features on this microwave. Love the 30 second warming feature and the black stainless steel finish.

I did some price comparison and found this at an open box price at a local BB. Great microwave. So far it has reheated and defrosted very well. I haven’t tried the steam option yet. Looks like a good buy at a good price.

Decent microwave overall. Fit with our other appliances.

Excellent all around. No complaints. Love the smudge proof finish. It replaced a unit nearly identical in operations so not a lot of adjustments to make in using it.

Good sales person who applies his workplace preferences over the standard to make sure he is completely in control and in communication with the transaction and the customer.

Very lovely. Blends well n works with my kitchen n decor. Satisfied customer

The Whirlpool microwave’s overall quality seems good. Best Buy’s performance is terrible. I ordered the microwave in January along with a matching refrigerator and range. Finally in June all three were delivered, but when unboxed by Best Buy’s delivery crew it was immediately evident that the refrigerator was badly damaged (smashed on one corner) and I therefore had them seek a replacement. They were to install the microwave, but were not equipped to do so and left it sitting on my floor for me to handle myself. Further, they broke the glass turntable while removing it from the box. Best Buy had delivered a replacement turntable the following week. But I hadn’t noticed until when my friend arrived to assist me with the microwave’s installation that its side and underside corner were dented. We decided to install it anyway since I have been without a microwave for so long, but I am highly disappointed in Best Buy on all of this and have virtually no confidence in Best Buy’s ability to obtain, deliver, and install pristine and un-damaged appliances. I do not believe that Best Buy’s crews are sufficiently trained in either protecting appliances as they transit Best Buy’s warehouse and delivery flows or in their delivery and installation. Further, I observed the Best Buy delivery crews’ hurried behavior. The store manager seemed efficient, but was unable to quickly obtain for me a replacement for the matching refrigerator and I accepted a different brand that does not match for a discount. Shortly after its delivery, the non-matching refrigerator went on sale at Best Buy for the same discounted price that he had arranged for me, making me again feel slighted. This entire Best Buy experience has left me highly disappointed.

Fairly easy to install. Works well and fan is quieter than my old microwave.

The microwave looks great. The interior light is really dim. I read the reviews and people did complain about the light. It’s absolutely true. But at least it does the job.

Nice microwave - doesn't do anything super fancy but it matches all other whirlpool appliances and makes our kitchen look good

Like this microwave. Works for everything I’ve tried so far. I like the light timer. Set it for when I usually get up and the kitchen is lit already. Would have been appropriate to have LED in this day and age.

It is loud. The fan has to be running while in usage.

We needed a new microwave and my first thought was Whirlpool! Haven’t regretted it yet. I love the solid feeling when closing the door and the reminder beep when you leave something in the microwave.