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Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.5 out of 5 stars with 1581 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 1.9 Cu. Ft. Over-the-Range Microwave's ease of use and overall performance, with many appreciating its size and various features. The appliance's appearance, sensor cooking capabilities, and relatively quiet operation also receive positive feedback. However, some customers have noted concerns regarding the under-light, door durability, and exhaust power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,581 reviews
  • Rated 3 out of 5 stars

    nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to switch from counter microwave to over range when remodeled the kitchen. Has nice features but does not seam to heat as quickly as my sharp counter microwave. other than that its just fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave as a replacement for another microwave I really liked that died on me. It has been about 2 months since I got this microwave and its already making a grinding noise. At first I thought it was the turntable but the noise is coming from the top of the microwave. Since its a microwave, you start to wonder is this noise ok, is it just going to grind to a halt, it's still safe to use right? I would not get this model, and honestly, think I have had enough or whirlpool and go to a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Loud!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is fine but boy is it loud! Everything you do on or with it is loud. But otherwise it was a good purchase. Thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 year 3 months died

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MICROWAVE!! power of this unit is lacking, even though it is a 1000watt microwave. My wife and i are the only people in the home, no kids at home. So, that being said, this microwave has seen below average use. my wife went to heat up some soup, she came back into kitchen and smelt a bad gas type smell. she open microwave and after 2 minutes soup was still cold. The smell was so bad she had to open a window. i am a technician for 30years, and this is a poorly built product that dies after minimal use , just after a year. my last microwave a, GE, was 15 years old and still working when i took it out. Now i am worried about all the other whirlpool products i purchased. then i have to go out and spend another 300 plus to replace it. If any way possible , that i can match it, i wont buy another whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey williamdg67, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    catch on fire only after 3 years. Smoked filled our kitchen. I loved the microwave but all our micowaves lasted longer and of course our warranty was only for 3 years. All we could buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave - easy to install and does everything we need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good first impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my existing Samsung over the stove microwave, so I figured I'd buy American. The Whirlpool model was approximately the same size and reasonably priced. I purchased it, had the old microwave removed and the new one installed. After everything was set the installer plugged it in and it didn't work! Now, I'm still without a microwave until another can be ordered (about 5 days), but it'll cost me ANOTHER INSTALLATION FEE when the replacement arrives. I'll give whirlpool one more chance, but fool me twice shame on me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microwave. Large and effective with good power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient,love the color and the underneath light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with this microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, installed easy and love all the functions

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In November 2023 already started having problems. Light doesnt work. Would never buy again. Wish i stuck with my gut amd got Bosch

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Michael, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after a few months, I'm going to reach out to customer service but it is a first time a microwave stop working after a short time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been installed due to missing parts. No one has called to rectify the issue. Plan to return everything. Not happy with service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic microhood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s functional, pretty basic, takes a little to figure out how to use the timer and cook at the same time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool 1.9 cu. ft. otr microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installing it today. discovered a cross threaded bolt on the back of microwave that prevented us from hanging it. Installer had to take the cabinet off and replace a nut so the bolt would actually anchor into it. Very very disappointing. Should have returned it but already 90% into hanging the darn thing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Lynner, we value your time and would like to look into the concerns with your Micorwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were cosmetics issues with the microwave. The outer sheets was not attached correctly. Did not notice until I hung it to wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked this out. It was easy to install. Its a good microwave but I feel it was over priced for the brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Whirlpool at ALL COSTS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for American made, Union shop. Whirlpool does not stand behind their products AT ALL. This microwave is not even 2 years old & has already stopped heating anything. You can’t expect consumers to buy American if the product is junk. I’ve had my Samsung appliances for 15 years and the only issue was a burned out light. All whirlpool will offer is 20% off a future purchase. Why would I buy more garbage?!?!?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is one of the best products in the world.This microwave is no exception.5 stars all the way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much moisture inside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of moisture inside after heating food. Have to leave door open to air dry. No way to turn off sensor. Regret this purchase.

    No, I would not recommend this to a friend