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Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.5 out of 5 stars with 1581 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 1.9 Cu. Ft. Over-the-Range Microwave's ease of use and overall performance, with many appreciating its size and various features. The appliance's appearance, sensor cooking capabilities, and relatively quiet operation also receive positive feedback. However, some customers have noted concerns regarding the under-light, door durability, and exhaust power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,581 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay purchase. I am trying to type minimum number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to cancel order due to extended delivery date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to cancel order when delivery was extended from 30 days to over three months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Light bulb blew on the first day!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this and on the first day when I turned on the light the bulb blew! Scared the crap out of me as I was cooking at my stove when this happened! My husband thought we could just replace the bulb and it would be fine. We purchased a new bulb and now the light won't turn off. What a piece of garbage!! So now as a customer I'm inconvenienced yet again. I'd like a new one as this one is a lemon! I just purchased a new Whirlpool oven from Best Buy and I wanted it to match. I don't recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came out of the box it had a small scratch up near the whirlpool sign. Aside from the aesthetic issue, it's fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE products. This only reason that this isn't getting a 5 star is there aren't shortcut cooking buttons for 1min, 2 min...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase Whirlpool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these microwave. This is my THIRD one in 5 years. I only purchased a third b/c it fell into my credit card’s extended warranty so they paid for it. These microwaves just stop working. Each one broke following a “zap” & flash while heating something inside. Poorly made. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cooking function panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooking function panel, not working properly. The only recourse was a replacement. The replacement will take two months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JamesM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Best buy all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new microwave, I like the cute little sounds it make when it's finished warming my food...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just horrible, the diode went out just over a year. It would cost more than I paid to have it fixed. It worked great while it was working which is why I gave it 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, love getting the microwave off the countertop to allow more counter space !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave 2/2022 and it has stopped heating. I bought Whirlpool because I had a good experience with it in the past so I'm very disappointed that this one didn't last.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TaraD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 months of owning the microwave, it started sparking and flashing, the handle and the bottom are now cracked and burned from the incident. It seemed to work fine prior to this happening. I paid for installation as well and will now have to purchase another system.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Posh. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Darter44

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor function is wonderful. Other functions are easily accomplished.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have it yet. Can not give an opinion yet. When I get it installed I will let you know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is pathetic. It regularly runs but does not heat up. You don’t know it’s not working until you grab cold food out of it. Started happening just outside manufacturers warranty. Do not buy this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great and I am pleased with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and Functional like my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks get and has so many bells and whistles I can't list them. We love our new microwave. It was easy to install too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    irritating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this beeping is really annoying. It should by default be mute or more silent. Then as I am trying to mute from menu the keypad goes into lock mode. This damaged the keypad and made it unresponsive.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Egg2k20. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3I7ArIoor Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Died in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the microwave for 10 months and it just died. It sparked with the metal tray in it a couple months after install so we removed the tray. Two days ago, it stopped working while I was heating something up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of a junk. Should have known better after the last one blew up after only 1 year. I rarely use it and the turntable is already not functioning. I’ve trying to power on and off and it still isn’t working. Save yourself the time and money. Buy something else!

    No, I would not recommend this to a friend