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Customer Ratings & Reviews

Your price for this item is $389.99

Customer reviews

Rating 4.5 out of 5 stars with 1581 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 1.9 Cu. Ft. Over-the-Range Microwave's ease of use and overall performance, with many appreciating its size and various features. The appliance's appearance, sensor cooking capabilities, and relatively quiet operation also receive positive feedback. However, some customers have noted concerns regarding the under-light, door durability, and exhaust power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,581 reviews
  • Rated 1 out of 5 stars

    Dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it with dent. Product was damaged so returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We are still waiting on the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have already waited a month and it will be at least another month until the product ships. Don’t realize how much you use a microwave until you don’t have one. ☹️

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the inconvenience you have experienced. If you have any questions or concerns regarding the appliance please reach out to the dealer. WhirlpoolBrand

  • Rated 1 out of 5 stars

    JB312

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor didn't work from day one after installed. Poor quality control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over the range microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this microwave twice and both times the quality and functioning of the design were quite poor. I would not recommend this model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Home, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cheap Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor does not work correctly - overcooks everything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bewar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a computer/smartphone with an inadequate poorly written user manual.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weird venting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent blows up instead of on stove top . . weird setup

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t installed it yet but my son has this microwave and that’s why we bought it. They are happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Home Owner and Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing business with Best Buy has not been a pleasant experience. Nothing has been completed on schedule.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Won't work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still cannot get this to work. It was shipped outside of the country back home and microwave won't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came damaged still waiting for a replacement.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cannot use the stainless layer inside

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steel layer inside is static. Scared to use with it inside.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Emie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    item skeduled for delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is scheduled for delivery 6/29/19..

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-207-1156. Thank you.

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microwave is excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and performed great. Easy to use. Cleaning is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Awesome microwave!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace my previous over stove microwave. This version has more features and was easy to install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color Tough to Find.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is just right. Matches other appliances well. It was easy to install. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient install of Beautiful microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Whirlpool Replacement Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works better than the old model. More cool settings than the old model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Whirlpool over the range microwave because it is simple to use and has all the features I was looking for. Also I was extremely satisfied with the delivery person who installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with lots of features. It has a pleasant signal noise and the vent is much better than my last. Bought online and had very easy curb side pick up at Best Buy.

    No, I would not recommend this to a friend