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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2104 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,104 reviews
  • Rated 1 out of 5 stars

    JB312

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor didn't work from day one after installed. Poor quality control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 2 years. Only used by 3 adults. It's predecessor was much better

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MammaG, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    OPEN THE BOX IN THE STORE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Whirlpool product, but Best Buy delivered a GE and won't take it back because I didn't open the box and realize THEY made a mistake.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Over the range microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this microwave twice and both times the quality and functioning of the design were quite poor. I would not recommend this model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Home, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cheap Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor does not work correctly - overcooks everything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bewar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a computer/smartphone with an inadequate poorly written user manual.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t installed it yet but my son has this microwave and that’s why we bought it. They are happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weird venting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent blows up instead of on stove top . . weird setup

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Home Owner and Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing business with Best Buy has not been a pleasant experience. Nothing has been completed on schedule.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Came dented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't even say how good it is because it was sent to me twice and dented up, so It had to be returned.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Applegal, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has lots of space. Mine started making a weird clicking noise and shutting off. It still works after another try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still cannot get this to work. It was shipped outside of the country back home and microwave won't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came damaged still waiting for a replacement.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps WhirlpoolBrand

  • Rated 1 out of 5 stars

    Top notch microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave functions beautifully and has all of the features I desire. It is also very good looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came dented up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave came delivered to me dented twice . I called customer service and still no reply

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cannot use the stainless layer inside

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steel layer inside is static. Scared to use with it inside.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Emie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Didn't use it heard it have radiation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get to use it was told some of the products have radiation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    item skeduled for delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is scheduled for delivery 6/29/19..

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-207-1156. Thank you.

  • Rated 1 out of 5 stars

    4 microwaves all with damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 microwaves with dents, I bought a diff one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase, matches my other appliances and works as it should.

    I would recommend this to a friend