Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 2104 reviews
(2,104 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Garbage microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in July and it is now December. The latches stopped holding the door shut and the sensor for when the door is shut does not work. After getting this fixed the display and buttons are no longer working.
This review is from Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Mue3, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (Mue3), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Media Relations Team
Rated 1 out of 5 stars
Open box should not mean used and does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought it open box. But didn’t used it left it in the box till I finished construction on my house I open it this morning notice it looks used but figure ir seven to long and didn’t look bad but I go to try and it does not work
This review is from Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased this same model twice. The first time it only lasted 2 years and we thought maybe it was just a faulty unit. The next was ordered late November 2020 and it stopped warming food yesterday so it only lasted 14 months. Extremely disappointed with this as we've always been brand loyal to Whirlpool and buying 2 microwaves in a 3 year period is rediculous. Sorry, but we won't be giving this a 3rd try.
This review is from Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey sfreeman11, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
microwave only lasted 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We spent a lot of money on a whole kitchen set of new whirlpool appliances. At exactly two years the microwave has broken under light use. Reseach says its the magnatron which is a $160 part plus shipping. We could not even get 2 years from our microwave. That combined with the attitude of customer service has me taking a personal vow to never buy a ge/whilpool product again. So extremely dissapointed. Do NOT buy whilrlpoool..
This review is from Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey David, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.