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Customer reviews

Rating 4.5 out of 5 stars with 2104 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,104 of 2,104 reviews
  • Rated 1 out of 5 stars

    Garbage microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in July and it is now December. The latches stopped holding the door shut and the sensor for when the door is shut does not work. After getting this fixed the display and buttons are no longer working.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Mue3, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (Mue3), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Media Relations Team WhirlpoolBrand

  • Rated 1 out of 5 stars

    Open box should not mean used and does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought it open box. But didn’t used it left it in the box till I finished construction on my house I open it this morning notice it looks used but figure ir seven to long and didn’t look bad but I go to try and it does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this same model twice. The first time it only lasted 2 years and we thought maybe it was just a faulty unit. The next was ordered late November 2020 and it stopped warming food yesterday so it only lasted 14 months. Extremely disappointed with this as we've always been brand loyal to Whirlpool and buying 2 microwaves in a 3 year period is rediculous. Sorry, but we won't be giving this a 3rd try.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey sfreeman11, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    microwave only lasted 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a lot of money on a whole kitchen set of new whirlpool appliances. At exactly two years the microwave has broken under light use. Reseach says its the magnatron which is a $160 part plus shipping. We could not even get 2 years from our microwave. That combined with the attitude of customer service has me taking a personal vow to never buy a ge/whilpool product again. So extremely dissapointed. Do NOT buy whilrlpoool..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey David, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand