Customer Ratings & Reviews

Fine microwave good value for price works good not too loud

We purchased this and had it installed in April 2018. The technology is great but the microwave has already stopped responding and will not power up as of November 2018. Before it died, there were times when you have to give it a few minutes to react. Based on previous service history with Best Buy, we're dreading even trying to get it serviced.

I am thoroughly disappointed in this and my other whirlpool appliances. I bought a full kitchen about 5 years ago. This microwave, along with matching stove, fridge and dishwasher. We are on the 3rd microwave so far. No longer under warranty. So it’s cash out of pocket. Fridge broke, stove grate broke, stove knobs falling off. Etc. find another brand or plan to buy the longest extended warranty they offer.

Ordered on October 3 , 2024, for pick up on October 15. Received text saying item was delayed. If you do not have an item in youe database for sale but you cannot fulfill the order then take the item out of your database!

Was damaged when installed. Dropped so hard door won’t open. Have to wait month and half to get new one installed? Still 2 weeks away. Made purchase in Nov 29. Terrible service.

Does not meet our expectations. Why do I have to use up all of the characters? This survey is ridiculous.

Just received this and on the first day when I turned on the light the bulb blew! Scared the crap out of me as I was cooking at my stove when this happened! My husband thought we could just replace the bulb and it would be fine. We purchased a new bulb and now the light won't turn off. What a piece of garbage!! So now as a customer I'm inconvenienced yet again. I'd like a new one as this one is a lemon! I just purchased a new Whirlpool oven from Best Buy and I wanted it to match. I don't recommend!

Don’t buy these microwave. This is my THIRD one in 5 years. I only purchased a third b/c it fell into my credit card’s extended warranty so they paid for it. These microwaves just stop working. Each one broke following a “zap” & flash while heating something inside. Poorly made. Very disappointing.

When it came out of the box it had a small scratch up near the whirlpool sign. Aside from the aesthetic issue, it's fine.

Love GE products. This only reason that this isn't getting a 5 star is there aren't shortcut cooking buttons for 1min, 2 min...

The cooking function panel, not working properly. The only recourse was a replacement. The replacement will take two months.

This is just horrible, the diode went out just over a year. It would cost more than I paid to have it fixed. It worked great while it was working which is why I gave it 2 stars.

I am enjoying my new microwave, I like the cute little sounds it make when it's finished warming my food...

Had to cancel order when delivery was extended from 30 days to over three months.

Awesome unit, love getting the microwave off the countertop to allow more counter space !!

I bought this microwave 2/2022 and it has stopped heating. I bought Whirlpool because I had a good experience with it in the past so I'm very disappointed that this one didn't last.

This microwave is pathetic. It regularly runs but does not heat up. You don’t know it’s not working until you grab cold food out of it. Started happening just outside manufacturers warranty. Do not buy this crap.

Do not have it yet. Can not give an opinion yet. When I get it installed I will let you know

After 14 months of owning the microwave, it started sparking and flashing, the handle and the bottom are now cracked and burned from the incident. It seemed to work fine prior to this happening. I paid for installation as well and will now have to purchase another system.

Sensor function is wonderful. Other functions are easily accomplished.