Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,104 reviews
  • Rated 1 out of 5 stars

    Not a good first impression

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my existing Samsung over the stove microwave, so I figured I'd buy American. The Whirlpool model was approximately the same size and reasonably priced. I purchased it, had the old microwave removed and the new one installed. After everything was set the installer plugged it in and it didn't work! Now, I'm still without a microwave until another can be ordered (about 5 days), but it'll cost me ANOTHER INSTALLATION FEE when the replacement arrives. I'll give whirlpool one more chance, but fool me twice shame on me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Microwave. Large and effective with good power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient,love the color and the underneath light.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective magnetron from day 1

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective from day 1. Unfortunately I wasn't sure as what it does is cut out after a couple of minutes. It still ran, but I noticed it got quieter. Then noticed it stopped heating at that point. The magnetron was cutting out. Best but won't do anything so now have to go through manufacturer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SamC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Very impressed with this microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, installed easy and love all the functions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extended warranty 2 weeks or more waiting time.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave a little bit under 5 years ago. Actually 10 days. Before extended warranty expires. Right now, it's in the process of being repaired. Which I don't want repaired. I want a new one. We'll see what happens.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Basic microhood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s functional, pretty basic, takes a little to figure out how to use the timer and cook at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In November 2023 already started having problems. Light doesnt work. Would never buy again. Wish i stuck with my gut amd got Bosch

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Michael, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Mrs. Linda Froelich

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary to return the whirlpool brand and exchange for Bosch. The Whirlpool did not fit in the space above the range.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool 1.9 cu. ft. otr microwave

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installing it today. discovered a cross threaded bolt on the back of microwave that prevented us from hanging it. Installer had to take the cabinet off and replace a nut so the bolt would actually anchor into it. Very very disappointing. Should have returned it but already 90% into hanging the darn thing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Lynner, we value your time and would like to look into the concerns with your Micorwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were cosmetics issues with the microwave. The outer sheets was not attached correctly. Did not notice until I hung it to wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Programs aren't my favorite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly and looks great. But the popcorn and defrost programming are difficult to navigate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked this out. It was easy to install. Its a good microwave but I feel it was over priced for the brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is one of the best products in the world.This microwave is no exception.5 stars all the way

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Whirlpool at ALL COSTS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for American made, Union shop. Whirlpool does not stand behind their products AT ALL. This microwave is not even 2 years old & has already stopped heating anything. You can’t expect consumers to buy American if the product is junk. I’ve had my Samsung appliances for 15 years and the only issue was a burned out light. All whirlpool will offer is 20% off a future purchase. Why would I buy more garbage?!?!?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I will be happier if it was made in USA

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after a few months, I'm going to reach out to customer service but it is a first time a microwave stop working after a short time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been installed due to missing parts. No one has called to rectify the issue. Plan to return everything. Not happy with service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much moisture inside

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of moisture inside after heating food. Have to leave door open to air dry. No way to turn off sensor. Regret this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Larger size was a good choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave completed the new kitchen package. Easy to use. Hate reading instructions.

    I would recommend this to a friend