Customer Ratings & Reviews

I like this sleek design. The product looks good and it works very nice.

After 18 yrs, it was time to replace my microwave. This one is from the same manufacturer, and has a couple of additional functions. It is the perfect replacement.

Great and good looking product, very powerful and easy to use

One star only because there isn’t an optuon for Zero stars. Between the cost of the microwave and the 4 tech visits, PTO and time on the phone and on chats with no luck on this LEMON microwave. Where do I begin. This microwave replaced a lrevious Whirlpool microwave that stopped working after 6 short years. Installed in August. In Spet it stopped working. Needed a “fuse”. Then the turntable didn’t work. And so on. Lots of texh time and speicalty support. Lets not mention the cabinet damage from removing and replacing a microwave 5 times since August. What a complete disaster of a product. And the company itself has a polciy that they will “fix” it. Well they have spent more $$ fixing it (not yet) than it’s worth. I have no confidence in such a shoddy product lasting at all. I asked for “lemon” replacement. Nope. Good luck getting anyone to speak to as well. But you can”chat” for hours with no luck at all. I asked if someone could call me. No sorry. Proably the worst company I’ve dealt with honestly. This is not a relection on Best Buy but when you hear “Whirlpool” run!!!!

Easy to use, simple, beautiful look. Very impressed with the design. Love this microwave. Works great, definitely recommended this.

This microwave is adequate for the purpose. Because the developer chose to design a built-in model of microwave/hood, we are locked into a few products unless we want to remodel the kitchen. The previous version lasted about 15 years and then started to fall apart. This is the replacement by the same brand. It is noisier, it does not exhaust as well as the old model and the light is dim. It has a vent behind the door at the top of the microwave that gathers dust and grease and requires disassembling the machine to clean. The old model had a glass liner on the inside of the door. Now it is a sheet of plastic film. Tacky! We considered other models, but because Best Buy does not have them wired in the store, it is impossible to compare features such as light, suction and sound. Oh! On the positive side, It does boil water.

The Whirlpool microwave is an excellent appliance that combines sleek design with powerful performance. It heats food quickly and evenly, with intuitive controls that make operation effortless. The spacious interior accommodates large dishes, while the quiet operation is a bonus. Reliable, efficient, and stylish—this microwave exceeds expectations every time.

Works good and good instructions for installing. Nice touch adding templates for all the holes to drill. Made diy easy. Great price as well.

We replaced our old microwave with this whirlpool it's quiet has all the features and heats up food better than our LG

This unit was a replacement for a 17 year old Whirlpool model that was included when our home was built. I replaced it with 45 minutes, and it is 1 cubic foot larger than the old model. It works great and we were surprised just how plug-and-play it was.

Very modern looking stainless steel microwave & love the non-stick interior! Love that it is so easy to use!

I purchased this microwave today to replace a failed 9 year old GE microwave that started actively microwaving with the door open. Yikes! The Whirlpool microwave install went relatively smooth, with the exception that some of the measurements for the screw holes were listed in 1/3rd and 1/6th of an inch increments. A tape measure that measures in 1/3 of an inch is pretty rare in the U.S.A. Once the microwave was installed, I plugged it in. Disappointment number one: The display is annoyingly blue with a blue background and the display size is also on the smaller size. Due to the other issues I had, I never made it so far as to see if I could disable the blue backlight. I put a 20 oz. mug of water in the microwave. Disappointment number two: The rotating glass carousel is only 12 inches (113.1 square inches of area), which seems TINY inside of a 1.9 cubic foot microwave. My old carousel is 14.25 inches, or 159.48 square inches. The new Whirlpool carousel is 41% smaller. Think medium pizza vs. large pizza smaller. I had just assumed that a microwave with the same 1.9 cubic feet of space (matching my old GE) would have the same size carousel, but I was mistaken. Later I checked the Best Buy website and while GE does list the carousel size of their modern 1.9 cubic foot microwave as 14.25 inches diameter. Whirlpool does not list the carousel size for this particular microwave. It's 12 inches. I pressed the express 3 button to instantly start the microwave on high power for three minutes. It started running as expected. Disappointment three: The light inside the microwave is not very bright and the door is highly reflective so I could barely see my mug spinning on the carousel. If I were trying to melt some cheese or butter, I would not be able to see the melting unless I turned off all the kitchen lights or put my face to the door with both hands shielding the outside lights. Yes, the interior light is that dim. I could have lived with the disappointments given the price point, but now comes the DOA (dead-on-arrival) part of my story. After three minutes of running, the water in my mug was just as cold as when I started. Nothing about the operation seemed unusual or out of place; all the noises sounded like normal microwave noises (blower fan noise and magnetron hum) and the clock timer worked as expected. It just didn't heat the water at all. I checked the instructions and made sure it was not in "DEMO" mode. I even went so far as to turn "DEMO" mode "ON" and verified the display said DEMO. I toggled "DEMO" mode back "OFF" (demo no longer showed) and tried again with a small 6" tortilla on a plate. Normally it would take 10-15 seconds to heat and swell the tortilla. Thirty seconds later it was still cold. I unplugged the microwave and plugged it back in, set the clock, and tried again with the tortilla. Nope, it just doesn't heat what-so-ever. So it's going back to Best Buy and I'll look at another brand. I'm a bit upset that I put new holes in the cabinet and the wall to mount this microwave only to end up with a dead on arrival machine, nevermind the other listed disappointments. If you're buying a microwave, be SURE to read the specifications to check for carousel size if that's important to you, and perhaps even test the microwave BEFORE you mount it to the wall.

Replacing an 8 year old “1.0” version of this microwave was easy and the “2.0” feature improvements of this appliance are wonderful. Modern design, larger interior capacity, improved convenience buttons and alerts are excellent. We now have Maytag dishwasher, microwave, washer and dryer. Each are equally impressive.

A lot bigger than my old one and has a lot more functions and upgrades that my old one did not.

Excellent item and work like I need. It's take a short time to install.

This microwave is a GREAT BUY and very easy to install. My wife Loves it.

I like the look of this. I think it is confusing to learn to use. THe buttons are not easily pressed. I have to practically hit them to start them. I cant get sensor or auto cook to work easily like I could on my old icrowave. I need the book by my side and it still isn't clear how to use.

I am very pleased with the product. The installers arrived on time and quickly installed the microwave and explained the various new functions compared to my old microwave. The microwave runs efficiently and I am pleased with the purchase. The overall experience from the store salesman who took his time to explain everything to the installation was excellent.

Replacement for the same model with what appears some upgrades. I like the new look with more of a glass front. This is to help stop more of the radiation it emits.

Looks great, works as expected, and cleans up easily.