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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's size, overall performance, and capacity, especially in smaller spaces. The quiet operation and adaptable design are also appreciated. However, some customers have expressed concerns about the door seal and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 410 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally stopped working one month after 1 year warranty. Do yourself a favor and do not buy whirlpool! Started leaking water inside and then stopped cooling all together.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad for the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job, freezer needed to be a bit colder to ensure frozen waffles, popsicles stayed completely frozen. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great secondary fridge.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool fridge is simple and easy to setup. There’s no fancy bells or whittles with this unit and it’s a very slim design compared to your family size units. But worth it as a good secondary fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a converted garage to an apartment. Very small kitchenette . This frig was perfect! Works as it should and has ample space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hesitant to make this purchase. I researched and found whirlpool is a good manufacture. I have had it for over 6 months w/no issues. Great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be ready to throw out your food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awful experience through and through. The fridge model has a known issue where the inside coolant freezes over and causes the freezer to create ice over everything while the regular refrigerator gets warm and spoils everything. Warranty people will only get there after a long hassle and all they did was tell us it’s a known issue that hasn’t been fixed. The person told us to tilt it back and put something under to keep it inclined, and to not fill the fridge. That’s it’s, pretty darn dumb. All of that didn’t work and we lost all of our groceries, again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rissa419, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for what we need this item for. Always can depend on best buy to impress.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small 2nd frig for drinks and overflow from the main frig.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    0 out of 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 of I could give it that. Freezer popped open in the middle of the night. Everything thawed. No kids in the house 2 adults. Witnessed it open on its own later that day. The door does not close well

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Peachy, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't use this in the garage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was a real stinker. It leaked badly just weeks after we received it. Water everywhere inside the fridge, and all over the floor. Eventually it just stopped cooling entirely. All told it lasted a bit over one year before we decided to have it hauled away. We've had two bad experiences in a row with Whirlpool refrigerators. The quality isn't what it used to be. We won't be coming back to this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy this or recommend this to anyone. There’s always a leak. Geek squad fix it in less than a year replacing with a new part and it’s having the same issue again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Kkaps, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    top freezer counter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good. its highly recommended. we're using the refrigerator and it really works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    11.6 Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and it resolved our spacing issue. Just wish the freezer was below the refrigerator and not above, due to the overall height.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PERFECT REPLACEMENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOMETIMES IT'S HARD TO FIND SMALLER UNITS. THIS ONE WAS A PERFECT REPLACCEMENT FOR AN OLDER UNIT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a little bigger. Its good as a start. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting to fit so much in this fridge but very happy with it. Freezer was bigger than we expected and it’s been a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. And it’s just the right size— not too big and not too small. And thanks to Best Buy for terrific installation!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY! 2 refrigerators broke in 2 years!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is absolute garbage. I purchased my first in 2021, in less than a year I had to be replaced. Got a brand new one, and AGAIN, within less than a year.. it broke AGAIN. That’s 2 refrigerators in less than 2 years. I’ve spent weeks on the phone with Best Buy, Geek Squad, and Whirlpool… their solution… repair the junk or send me another piece of junk. It’s horrible that these companies take your money for crappy alliances, then make you wait for hours for non-existent customer service.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CarolynT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect in our student housing apartment complex. The price is reasonable and the quality is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, poor design and quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of my money. The doors pop open if you close one, the other opens. I have lost more than one freezer full of food because I don't realize the freezer opened when I put something away in the refrigerator. I can only get things to freeze if it is on the max setting. I've had it too long to return it (8 months) or I would. Look elsewhere, don't waste your money on this poorly made refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KCCulinary, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand