Customer Ratings & Reviews
- Model:
- WRT112CZJB
- |
- SKU:
- 6391371
Customer reviews
Rating 3.3 out of 5 stars with 410 reviews
(410 customer reviews)Rating by feature
- Storage Capacity3.6
Rating 3.6 out of 5 stars
- Quality3.4
Rating 3.4 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy this for any reason
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a year ago and we have had nothing but problems. It is not a lemon, it is not defective. It is designed horribly. If anything, and I mean anything, touches the back wall of the freezer, it will ice over and then drip into the fridge. If any water spills from the ice trays onto the bottom of the freezer, the very thin gaps in the bottom back of the freezer for air circulation will freeze over. Read the other reviews here about the water dripping from the freezer to the fridge. They are all caused by the freezer vents icing over if even partially blocked. I have tested it and it will work as expected if you have very little in the center of the freezer, but that makes the capacity about 50% which is useless due to the size already. I have to constantly unplug and defrost and start over. It is all a giant design flaw. I am buying a different brand and this one will hit the landfill.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kevin, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Compressor failure less than 6 months in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went away for New Years weekend, the unit was working, all was well. Come home Jan 02 to a defrosted mess. Freezer completely defrosted, all contents stinking, leaking, same in the refrigerator compartment. All spoiled and stinking.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SierraDelta. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Best Buy Does Not Stand By Products It chooses to
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If zero stars was an option believe me I'd go negative 3. This fridge broke down after 5 months. During the 5 months it worked "OK" at best. The compressor broke down and the service technician sent by Whirlpool said 2 weeks to get a part. A fridge worth of Spoiled food and the extra expenses of having to buy food for the day and nothing Best Buy could do. Spoke to representatives at two locations and a phone service representative who all essentially said "only with geek squad protection can we help....and only after the manufacturers warranty expires". Complete nonsense and im utterly let down by best buy. I will NEVER buy a major household appliance through them nor will let any family member do the same. Thank you for helping out Best Buy.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Julian, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Size
Rated 5 out of 5 stars
whirlpool top freezer and all steel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good size, have it installed in my parents garage as their secondary for all the extra stuff pops buys.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge, not for a family though.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the fridge for a few days and I must say that this was great. The only issue is that I definitely underestimated the size, I returned it as it was much smaller than I anticipated, this fridge seems like it's meant for 1 person or two at most.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridg
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this last year and I am very happy with the purchase so far. Just what I was looking for.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size fridge. We needed just this suze to fit in our space, but happy that it has enough room for our vacation home.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase even if it’s smaller but enough for 2people grocery, compared price quality I can tell it’s worth it
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Not so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator lasted about 2 months before it went out. The compressor burnt out. They did send a texh at no cost thru the manufacturer. The tech ician explained this was a common issue with a batch of these Refrigerators still working with no issue. Lets hope it stays that way.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Josep. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Ok for extra storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and hookup. A little smaller than I wanted
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - White
I would recommend this to a friendRated 1 out of 5 stars
annoyed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a major appliance - for it go from 3/22 to 5/23 (1 year and 2 months) and then die is absolutely unaccepable. I swear companies design these to fail after the mfg warranty.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Lkc3. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
Rated 5 out of 5 stars
Nice buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great find! It serves as a secondary refrigerator during these interesting times! Small, compact & easy to use!
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - White
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Horrible Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August. Freezer is now not working. Fridge seems to be heading towards not functioning as well. Threw away all of my frozen goods. Bad quality.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Nymul, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 2 out of 5 stars
Not a Workhorse!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June 2021. Doors do not provide confidence that they will stay shut. Don't expect help with lighting inside. Starting pooling water on shelves in month 9 of ownership. Can't find support for this problem in manual or online. Poor choice for a second refrigerator.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DavidG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator for one of my houses and so far its been great. Thank You
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great as a main or 2nd fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, VERY quiet. Perfect for small spaces or as a 2nd refrigerator. Adjustable shelfs, and a vent control to adjust freeze temp. Digital controls and LED lighting are very nice!
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool 13 cu ft refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool 13 cu ft refrigerator works as it should. I added the ice maker and it is performing as it should.
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular fridge is one of the fridges of all time
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
I love this fridgeCourteous
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great in my tenants efficiency. It’s really quiet and it’s the perfect size. Super spacious! The deliver was quick and easy and the delivery team was Courteous
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator with Electronic Temperature Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Extra refrigerator for holidays & family events
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to our home - an extra refrigerator in the garage which is so helpful during family gatherings & the holidays! Just the perfect size - it’s been a great help!
This review is from Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - White
I would recommend this to a friend












