Customer Ratings & Reviews

Freezer would over freeze and not defrost. Past the warranty period of a year. Do not recommend the Fridge or Best Buy. Second Fridge in 3 years from Best Buy that had damage just outside of warranty period.

great appliance works amazing and as it should get one if you need one

It's perfect, exactly what I needed for a part of my house, it's wonderful, thank you

Much smaller than I thought it was. I should have went to view in store. Know for next time. It is a good backup fridge.

Purchased this refrigerator to buy more food due to the pandemic. The freezer holds a lot of food as well as the refrigerator. I highly recommend this product.

Purchased in October 2021. Failed in less than 14 months, and out of one year warranty. Repair cost is almost same price as buying a new comparable model. Do not buy!

Don’t do it!!! Not a quality product and literally the WORST customer experience I’ve ever had with a manufacturer. Our fridge was used as you would use any other normal refrigerator. Professionally delivered, installed and sat unmoved for the entirety of its use. After less than a year it broke, just inside the manufacturers 1-year warranty (btw a 1-year warranty for an appliance that’s supposed to last 5+ is a complete joke). After spending literally hours on hold to speak to customers service, we we’re finally able to schedule a service call. Service technician comes, diagnoses the issue, basically it’s gonna cost more in labor to fix than the fridge is worth. Service technician puts in a request to have the unit replaced. A month and a half goes by and no response from Whirlpool. Again, I spend hours on hold calling customer service, finally get through. First rep who “assists” me tries to give me the run around, saying that it’s out of warranty. I ask to speak to a supervisor. Supervisor also tries to tell me they won’t fix it because it’s out of warranty, even though it broke within the warranty. I insist, asking her to look at the case file to confirm that we filed a claim when it was still within the warranty. Turns out they “closed” the case, claiming that I agreed to purchase a new unit. I have to threaten legal action and reporting them to the BBB and other consumer report companies. I finally convince them to “make a one time exception out of good will” and cover the cost of the repairs. Service technician come out again to compile a list of parts needed. Then also, spends hours on the phone with Whirlpool trying to convince them to just replace the unit. They refuse and put in an order from a third party parts supplier and tell us we’ll find out in 22 DAYS if the parts are available! All in all, we’ve now been without a refrigerator for over three months. We’ve spent more on eating out than we payed for the fridge. Wasted both our time (on the phone and missed work for service calls) and the service companies time; and we still don’t know for nearly another month whether or not we’ll get it fixed or replaced.

Cools and freezes well. Just a tad bit small than what I wanted but not bad for a couple.

Works great , customer service is exceptional ans delivery was on time

This is a fantastic refrigerator - great space for a width of only 24". I've had a bunch of refrigerators this size, and this has been my favorite thus far.

Works as expected , small but dont need more space than that

Very nice size for rentals/apartments love that you can ad an ice maker

This whirlpool fridge is simple and easy to setup. There’s no fancy bells or whittles with this unit and it’s a very slim design compared to your family size units. But worth it as a good secondary fridge.

For a standard refrigerator, this is a great buy! Lots of fridge space, great freezer, and you can add on an icemaker (sold separately) later if you want it.

Excellent fridge very economical abs doesn’t take up too much space. It holds all food essentials in good space containers and very nice electrical use as well

This refrigerator is less than 18 months old and do not cool any longer. Since I did not buy extended warranty, Whirpool charges for the inspection, at least 100 dollars + estimate. I do not recommend.

Fridge is the right size for 2- 3 people and it gets the job done

0 of I could give it that. Freezer popped open in the middle of the night. Everything thawed. No kids in the house 2 adults. Witnessed it open on its own later that day. The door does not close well

Perfect for a small 2nd frig for drinks and overflow from the main frig.

Prefect for what we need this item for. Always can depend on best buy to impress.