Customer Ratings & Reviews

Refrigerator lasted about 2 months before it went out. The compressor burnt out. They did send a texh at no cost thru the manufacturer. The tech ician explained this was a common issue with a batch of these Refrigerators still working with no issue. Lets hope it stays that way.

Easy installation and hookup. A little smaller than I wanted

This a major appliance - for it go from 3/22 to 5/23 (1 year and 2 months) and then die is absolutely unaccepable. I swear companies design these to fail after the mfg warranty.

Our fridge was delivered back in August, 2020. We noticed that the temperature controls were off. We adjusted so that ice cream was cold but then the items in the fridge were frozen. We adjusted again, but now the ice cream is softer. It has been rather noisy and getting louder.

This refrigerator is the perfect size for a one person apartment or an office space, we put it in our basement for our daughter. Just a perfect size for those situations. Good refrigerator.

Great find! It serves as a secondary refrigerator during these interesting times! Small, compact & easy to use!

Bought for my rental unit. It’s a very good size. Not too small. I’m very happy with this purchase.

This particular fridge is one of the fridges of all time

What a great addition to our home - an extra refrigerator in the garage which is so helpful during family gatherings & the holidays! Just the perfect size - it’s been a great help!

looks like a nice fridge but took too long for mis-delivery. Love to deal with Best Buy but not for long if the delivery team still messes it up.

Much smaller than I thought it was. I should have went to view in store. Know for next time. It is a good backup fridge.

Purchased this refrigerator to buy more food due to the pandemic. The freezer holds a lot of food as well as the refrigerator. I highly recommend this product.

Works as expected , small but dont need more space than that

Works great , customer service is exceptional ans delivery was on time

Purchased in October 2021. Failed in less than 14 months, and out of one year warranty. Repair cost is almost same price as buying a new comparable model. Do not buy!

Don’t do it!!! Not a quality product and literally the WORST customer experience I’ve ever had with a manufacturer. Our fridge was used as you would use any other normal refrigerator. Professionally delivered, installed and sat unmoved for the entirety of its use. After less than a year it broke, just inside the manufacturers 1-year warranty (btw a 1-year warranty for an appliance that’s supposed to last 5+ is a complete joke). After spending literally hours on hold to speak to customers service, we we’re finally able to schedule a service call. Service technician comes, diagnoses the issue, basically it’s gonna cost more in labor to fix than the fridge is worth. Service technician puts in a request to have the unit replaced. A month and a half goes by and no response from Whirlpool. Again, I spend hours on hold calling customer service, finally get through. First rep who “assists” me tries to give me the run around, saying that it’s out of warranty. I ask to speak to a supervisor. Supervisor also tries to tell me they won’t fix it because it’s out of warranty, even though it broke within the warranty. I insist, asking her to look at the case file to confirm that we filed a claim when it was still within the warranty. Turns out they “closed” the case, claiming that I agreed to purchase a new unit. I have to threaten legal action and reporting them to the BBB and other consumer report companies. I finally convince them to “make a one time exception out of good will” and cover the cost of the repairs. Service technician come out again to compile a list of parts needed. Then also, spends hours on the phone with Whirlpool trying to convince them to just replace the unit. They refuse and put in an order from a third party parts supplier and tell us we’ll find out in 22 DAYS if the parts are available! All in all, we’ve now been without a refrigerator for over three months. We’ve spent more on eating out than we payed for the fridge. Wasted both our time (on the phone and missed work for service calls) and the service companies time; and we still don’t know for nearly another month whether or not we’ll get it fixed or replaced.

This is really not a good refrigerator! I noticed when I open the refrigerator and close it the freezer door opens. This fridge is small and not moveable it really suck wish I could return because it would definitely go back!

Cools and freezes well. Just a tad bit small than what I wanted but not bad for a couple.

Very nice size for rentals/apartments love that you can ad an ice maker

This is a fantastic refrigerator - great space for a width of only 24". I've had a bunch of refrigerators this size, and this has been my favorite thus far.