Customer Ratings & Reviews

Great machine and easy install. We go through a lot of ice and a dedicated maker was a must. Makes a lot of ice and the perfect cube!

Needed replacement icemaker after 17 years. Dimensions of this unit worked perfectly. Made the install super easy!! Ice production is much better than our old unit. Worked perfectly!!

This is a great ice maker that makes perfectly clear, small ice cubes that are wonderful for cocktails or a host of other uses. It also makes ice very quickly, so we are looking forward to our next dinner party and having plenty of ice. We replaced an old unused trash compactor with this nice new ice maker, and are hopeful that the Whirlpool reputation, and our own experience with all our Whirlpool appliances will bode well for the life of this unit.

Great ice maker. Easy to use and great quality. Will never run out of ice.

I would love to review it— however… It has been backordered for two months! We have no ice! It’s 100° out! Lol perhaps you can help get it here and then I would be happy to review it!!!

Very happy with the way it makes ice. My problem is the top of the ice maker has a seal on it and the seal arrived with two holes in the seal. Would have returned but my husband had to install and has a bad back. It was already installed and I was cleaning it when I notices the holes.

Whirlpool - 15" 50-lb Freestanding Icemaker - Good so far, needed an ice maker with the drain pump built-in and this is a good option and a good price performer. Wish I could pick the black front with drain pump but it's only available in stainless for some reason. The other model with regular gravity drain is available with different finishes. Not visible when installed but my unit does have some corners that don't quite come together correctly....little bit of poor workmanship.

Needed a pro to install. Makes good clear ice for the bar, however, It is loud when it is making ice which is pretty much all the time because the ice chest is not refrigerated so the ice melts. I wish it had the ability to set a schedule so it doesn’t run 24/7. I actually install a WiFi outlet that i could set a schedule for it, however it shut the entire unit off which means the internal light when you open the door is also off. :(

It works like it describes. The only problem I have with it is the drain design. The drain line is too short and it is difficult to align it over the floor drain hole. I had to cut a hole in the adjacent cabinet that I could reach through to line up the drains.

Not the first ice maker we owned: We we’re replacing the previous one with something almost identical: this one has a couple more improvements like leave the door open and it beeps to remind you and also the cleaning is easier. Great product. Great purchase . We love it.

The first one we received did not work correctly but Best Buy was awesome about replacing it (and quick too!). We can't live without an ice machine anymore! Compared to our Scotsman from before, this one is much quieter. Ice is high quality (very clear) and perfectly sized!

Early days this ice maker seems more efficient than the Jenn Air it replaced. Just hope it lasts longer. Looks nice and fits the hole well. Wish they could design a better way to get the drain line into the cup. Need a really tiny person to creep behind and poke it in.

This ice machine has been great so far! Love the ice it makes. It’s not loud

Bought to replace same brand/model that was roughly 12-13 years old. Ice maker works well, produces clear ice quickly. Expensive for the size, but not many others on the market.

Works great and is performing just as the specs read. More quiet than our prior model, so happy.

purchased for an executive office at work for business, stylish and just enough ice

Works well. Makes ice in large quantities. Does just what it is supposed to do. Makes some odd noises from time to time but nothing out of the ordinary.

The whirlpool under counter ice maker is fantastic! We hope it lasts as long as the first one we had. I had originally bought another brand so I could have it in a timely manner. It was a mistake! It was very noisy, I called called the company and they came and picked it up. The Whirlpool is so quiet! I ordered it in November and got it it early February. It was definitely worth the wait.

Best Buy has rescheduled delivery now 3 times. They told me it was in stock when I bought it. This is the 4th machine I have purchased and they have all run well for 4-5 years. Quiet and efficient, but a bit pricy. Unfortunately in this market segment I have not found any better alternatives. I would recommend, but with this understanding.

Love having an Ice Machine again. Takes up little space. Recirculates water. So far ....always full.