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Customer Ratings & Reviews

$2,029.99

Customer reviews

Rating 4 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the 15" 29-Lb. Freestanding Icemaker for its impressive ice production and overall performance. Users also appreciate the ease of installation and its suitable size for smaller spaces. However, some customers have noted occasional unusual noises coming from the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Love My Ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having an Ice Machine again. Takes up little space. Recirculates water. So far ....always full.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts just past the 2 year warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others, it dies after exactly 2 years and 1 week - compressor leaking per the service center. I paid $500 for a protection plan, but that just get's me a credit for what I paid for it minus the $500. So now I need to re-buy it for $500 more and I "lost" the $500 from the protection plan. Will look elsewhere in the future. Why are ice machines so hard to make reliable? Also, this machine can be hard to clean. tiny space and many screws to remove.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Icemakers have a long life!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Whirlpool units. Have used them for years. 2 units in the house and 2 units on the houseboat. After about 15 years I had one fail in the house and one failed on the houseboat. The one on the houseboat that failed was on the top deck exposed to all weather conditions since 2005. Of course, I winterized that unit each year. But even so it took a lot of weather issues for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we received did not work correctly but Best Buy was awesome about replacing it (and quick too!). We can't live without an ice machine anymore! Compared to our Scotsman from before, this one is much quieter. Ice is high quality (very clear) and perfectly sized!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth 2,400!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been serviced twice in the first two years. Not recommended for exterior use in hot tropical climates.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice refrigerator for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for a small apartment. Good price as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ice MAKER REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and we will see longevity AND MAINTENANCE NEEDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 15” great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double the capacity of our last one Kitchen aid. Works great and really enjoying it. Installation crew were thoughtful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a built-in ice maker, look no further. It makes perfect clear ice, that complements your mixed drinks or soft drinks. No need to buy the more expensive Kitchenaid version, because it is the same ice maker, just different handles.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces clear ice extremely quickly. Highly recommend to have plumber add a pump.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Whirlpool free standing ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the whirlpool ice maker from 2004! Was easy to install & if lasts as long as the first one I will be thrilled! Makes ice like a champ. Make sure you purchase the filter too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best design for icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a broken down ice maker with this one. Almost identical in design. Last one lasted 10 years- we’ll see how this one does. So far, so good

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Brrrr…all this ice is making me cold!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a TON of ice all day long. Even if I have a houseful of people in the summer, the ice bin is still always full. Can’t go wrong with this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a GE Monogram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is better than our previous GE Monogram ice maker that cost twice as much! I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over promise, under deliver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has rescheduled delivery now 3 times. They told me it was in stock when I bought it. This is the 4th machine I have purchased and they have all run well for 4-5 years. Quiet and efficient, but a bit pricy. Unfortunately in this market segment I have not found any better alternatives. I would recommend, but with this understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is performing just as the specs read. More quiet than our prior model, so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    NICE ICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to give a second review for you, in case you misplaced the one I sent earlier. This icemaker is giving us the ice we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Ice machine with cubed ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t rave enough about my ice machine. The kids are drinking more water simply because they want the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great! Icemaker arrived way ahead of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice Machine. Nice separate cubes of ice. Plenty of capacity for a home.

    I would recommend this to a friend
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