Customer Ratings & Reviews
- Model:
- WUI95X15HZ
- SKU:
- 6328089
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers love the 15" 50-Lb. Freestanding Icemaker, especially the quality of the ice it produces. Many users have expressed their satisfaction with the ice.
This summary was generated by AI based on customer reviews.
M I A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review it— however… It has been backordered for two months! We have no ice! It’s 100° out! Lol perhaps you can help get it here and then I would be happy to review it!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Whirlpool - 15" 50-lb Freestanding Icemaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool - 15" 50-lb Freestanding Icemaker - Good so far, needed an ice maker with the drain pump built-in and this is a good option and a good price performer. Wish I could pick the black front with drain pump but it's only available in stainless for some reason. The other model with regular gravity drain is available with different finishes. Not visible when installed but my unit does have some corners that don't quite come together correctly....little bit of poor workmanship.
I would recommend this to a friend- Cons mentioned:Reliability
Lasts just past the 2 year warranty.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like others, it dies after exactly 2 years and 1 week - compressor leaking per the service center. I paid $500 for a protection plan, but that just get's me a credit for what I paid for it minus the $500. So now I need to re-buy it for $500 more and I "lost" the $500 from the protection plan. Will look elsewhere in the future. Why are ice machines so hard to make reliable? Also, this machine can be hard to clean. tiny space and many screws to remove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Reliability
Not worth 2,400!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been serviced twice in the first two years. Not recommended for exterior use in hot tropical climates.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine has been great so far! Love the ice it makes. It’s not loud
I would recommend this to a friend Over promise, under deliver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has rescheduled delivery now 3 times. They told me it was in stock when I bought it. This is the 4th machine I have purchased and they have all run well for 4-5 years. Quiet and efficient, but a bit pricy. Unfortunately in this market segment I have not found any better alternatives. I would recommend, but with this understanding.
I would recommend this to a friendLasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2 years. Do the math and you will see that any ice maker lasts this long so why spend over 2k on one. And if you think the $500 protection plan will cover you then guess again. My "repair" is into 2 weeks and parts are going to take 1-2 mths more. Any bets on whether or not those parts are the final ones ordered? And no rush on their part since I have had to call to motivate them at every turn .Plan on speaking to someone in India for your "service" and canned messages of regret about your problem.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you
Whirlpool 15” great ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double the capacity of our last one Kitchen aid. Works great and really enjoying it. Installation crew were thoughtful and professional.
I would recommend this to a friend- Pros mentioned:Ice quality
Crystal clear ice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a built-in ice maker, look no further. It makes perfect clear ice, that complements your mixed drinks or soft drinks. No need to buy the more expensive Kitchenaid version, because it is the same ice maker, just different handles.
I would recommend this to a friend Good 2 year machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead exactly 1 week after 2 year Best Buy warranty ended :(
No, I would not recommend this to a friendIcemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great! Icemaker arrived way ahead of schedule.
I would recommend this to a friend- Pros mentioned:Ice quality
owner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice Machine. Nice separate cubes of ice. Plenty of capacity for a home.
I would recommend this to a friend - Pros mentioned:Ice quality
Whirlpool Icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! I am very happy with this icemaker overall.
I would recommend this to a friend Nice Ice Machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, with no issues after 8 months. Glad we selected this model
I would recommend this to a friend- Pros mentioned:Ice quality
Awesome Ice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes very clean cubes; a big improvement over our old icemaker!
I would recommend this to a friend - Cons mentioned:Reliability
Failed after four years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after a few years. We were warned. Save your money.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Badicemaker, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
