Customer Ratings & Reviews

Works good just noisy, same unit as whirlpool I replaced just makes more noise.

Love the ice! Have had multiple water pumps replaced. Very noisy water pumps & have been replaced under warranty.

Love these Whirlpool units. Have used them for years. 2 units in the house and 2 units on the houseboat. After about 15 years I had one fail in the house and one failed on the houseboat. The one on the houseboat that failed was on the top deck exposed to all weather conditions since 2005. Of course, I winterized that unit each year. But even so it took a lot of weather issues for years.

Like others, it dies after exactly 2 years and 1 week - compressor leaking per the service center. I paid $500 for a protection plan, but that just get's me a credit for what I paid for it minus the $500. So now I need to re-buy it for $500 more and I "lost" the $500 from the protection plan. Will look elsewhere in the future. Why are ice machines so hard to make reliable? Also, this machine can be hard to clean. tiny space and many screws to remove.

Worked well for 2 years. Do the math and you will see that any ice maker lasts this long so why spend over 2k on one. And if you think the $500 protection plan will cover you then guess again. My "repair" is into 2 weeks and parts are going to take 1-2 mths more. Any bets on whether or not those parts are the final ones ordered? And no rush on their part since I have had to call to motivate them at every turn .Plan on speaking to someone in India for your "service" and canned messages of regret about your problem.

Good refrigerator for a small apartment. Good price as well

Has been serviced twice in the first two years. Not recommended for exterior use in hot tropical climates.

Very good product and we will see longevity AND MAINTENANCE NEEDS

So where to begin. I have my ice machine delivered and it has obviously been previously returned because I find the brass fastener from the water line that was cut still on it. Then as I open it, I see that it has a filter compartment but you have to buy the filters separately (2 for $49 when you go to register the item). $1,800 ice machine but company too cheap to include a filter. But wait, there's more...Go to install and realize that the machine also does not come with a water pump. Something you only find out if you read through the description, the tech, and finally when you are in the Q&A where the company decides to communicate for the first time that this is a gravity drain device...we are talking AFTER ratings. But dont despair Whirlpool will sell you this on their site for an additional $555.59 on their site as well. Folks you are looking at a $2,400 ice machine that is marketed at $1829.99 BEFORE you invest in all the required accessories. But hey, maybe if you order one you will get one that was not already returned by a customer.

If you are looking for a built-in ice maker, look no further. It makes perfect clear ice, that complements your mixed drinks or soft drinks. No need to buy the more expensive Kitchenaid version, because it is the same ice maker, just different handles.

Double the capacity of our last one Kitchen aid. Works great and really enjoying it. Installation crew were thoughtful and professional.

good ice maker. The manual from the manufacturer could have a little more information about the alarm and light.

Produces clear ice extremely quickly. Highly recommend to have plumber add a pump.

Replaced the whirlpool ice maker from 2004! Was easy to install & if lasts as long as the first one I will be thrilled! Makes ice like a champ. Make sure you purchase the filter too.

I replaced a broken down ice maker with this one. Almost identical in design. Last one lasted 10 years- we’ll see how this one does. So far, so good

Makes a TON of ice all day long. Even if I have a houseful of people in the summer, the ice bin is still always full. Can’t go wrong with this!

This ice maker is better than our previous GE Monogram ice maker that cost twice as much! I highly recommend it.

Glad to give a second review for you, in case you misplaced the one I sent earlier. This icemaker is giving us the ice we need.

I can’t rave enough about my ice machine. The kids are drinking more water simply because they want the ice.

Great product! Best Buy made it really easy to order and pick up in a safe way.