Customers love the quality of the ice produced by the 15" 50-Lb. Freestanding Icemaker. However, some customers have reported concerns about the product's reliability over time. Some units have reportedly failed after a few years of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
Rated 5 out of 5 stars
Love My Ice
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love having an Ice Machine again. Takes up little space. Recirculates water. So far ....always full.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like others, it dies after exactly 2 years and 1 week - compressor leaking per the service center. I paid $500 for a protection plan, but that just get's me a credit for what I paid for it minus the $500. So now I need to re-buy it for $500 more and I "lost" the $500 from the protection plan. Will look elsewhere in the future. Why are ice machines so hard to make reliable? Also, this machine can be hard to clean. tiny space and many screws to remove.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Cons mentioned:
Reliability
Rated 5 out of 5 stars
Whirlpool Icemakers have a long life!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these Whirlpool units. Have used them for years. 2 units in the house and 2 units on the houseboat. After about 15 years I had one fail in the house and one failed on the houseboat. The one on the houseboat that failed was on the top deck exposed to all weather conditions since 2005. Of course, I winterized that unit each year. But even so it took a lot of weather issues for years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first one we received did not work correctly but Best Buy was awesome about replacing it (and quick too!). We can't live without an ice machine anymore! Compared to our Scotsman from before, this one is much quieter. Ice is high quality (very clear) and perfectly sized!
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has been serviced twice in the first two years. Not recommended for exterior use in hot tropical climates.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Nice refrigerator for small space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good refrigerator for a small apartment. Good price as well
This reviewer received promo considerations or sweepstakes entry for writing a review.
Double the capacity of our last one Kitchen aid. Works great and really enjoying it. Installation crew were thoughtful and professional.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Crystal clear ice.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for a built-in ice maker, look no further. It makes perfect clear ice, that complements your mixed drinks or soft drinks.
No need to buy the more expensive Kitchenaid version, because it is the same ice maker, just different handles.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Produces clear ice extremely quickly.
Highly recommend to have plumber add a pump.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced the whirlpool ice maker from 2004! Was easy to install & if lasts as long as the first one I will be thrilled! Makes ice like a champ. Make sure you purchase the filter too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has rescheduled delivery now 3 times. They told me it was in stock when I bought it. This is the 4th machine I have purchased and they have all run well for 4-5 years. Quiet and efficient, but a bit pricy. Unfortunately in this market segment I have not found any better alternatives. I would recommend, but with this understanding.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Satisfied
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and is performing just as the specs read. More quiet than our prior model, so happy.