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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,795 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Top freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy it really gets cold big enough space for us

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator cold temperature work well, quite sound, safe energy keep electric consumption low.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for my small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen in my new apartment is very small so I was looking for something that didn't take up a lot of space. I am pleasantly surprised with how much room there is inside even though it doesn't take up as much space as most of the other refrigerators. It also is energy efficient. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a backup refrigerator as one refrigerator was already bad and cannot be repaired. The other refrigerator is also nearing its end of the life. This is a great product and I love it. Worth the buy. It perfectly fitted in my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for condo use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    color, price and brand are very good Best buy's customer service, delivery was good

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect For What We Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the perfect size for what we needed! Sleek, designed with efficiency and style, we love it and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed looks sleek and minimal. Plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Refrigerator for the dimensions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible time trying to find a quality refrigerator, in black (to match my other appliances) that fit into my cabinet dimensions. This is my third Whirlpool, and the quality is still as good as the others. It is sleek, and does the job very well. The freezer keeps ice cream totally frozen and not soft. Looks great and works well. I just wish it was slightly larger - the same size as my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that it is easy to open and close. The freezer is good. There is plenty of room in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this fridge and had to have it. Lots of room, shelves adjust and sliding drawer. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really efficient and super cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent because the settings are so powerful that you only need to put it on the second lowest to get it very cold. I am very satisfied because this allows to keep items at a perfect temperature without wasting energy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Stainless steel upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have the type of refrigerator I always wanted. When my old modest sized, white one went up on me, upgraded to a bigger, stainless steel model. I now have plenty of room for everything and helps give my kitchen a more modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item, working as expected. Plenty of space for what I needed this for

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Mid-size refridgerator/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually purchased this unit to downsize from an larger unit. We were pleasantly surprised that the volume in freezer was about the same and we seem to have more room in the refrigerator. Part may be better layout of space, but nice to have all of our existing food fit and not having to toss any food. Like that the finish does not leave finger prints and you can use front and sides for magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great extra refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for our garage for extra storage and it’s perfect! Not too big. Plenty of shelves and drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dependable Product and Delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very sad experience at another dealer and returned the product, Best Buy, made a better deal and delivered on time and in great condition...(other dealer delivered a 'dropped and dented item that made sounds of internal damage, and it was NOT a scratch & dent sale... beware others!) met all my expectations! Also have other new Whirlpool appliances from Best Buy and buy far it is the Best Buy, for sure, every time!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    More storage capacity than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep it in the garage as our overflow fridge. just got it about a month ago. We were a little surprised at how big it is. Somehow looked a little smaller in the photo. However, we are happy with it. We were able to put a vase with a bouquet of flowers in it overnight, which we could not have done with a smaller fridge. Looks almost too good to leave in the garage. It is on rollers or wheels that makes it easy to move around. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy from this refrigerator, keeps cold inside is roomy and looks elegant in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & it works no complaints thus far.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator Nice style keeps everything cold Would definitely recommend this fridge

    I would recommend this to a friend