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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,795 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was literally the cheapest and most narrow full-height fridge I could find at any store that sells appliances. Good fridge. It's a fridge. I like it. Best buy delivery is really easy to reschedule.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Does exactly what you'd expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. Totally happy with this purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great open box deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this open box purchase. I only wished they checked the bottom of the fridge during the walk around. When I tipped it over for transport, I noticed a white substance on the bottom. So far so good though. Friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Works well. Easy set up. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the new refrigerator. For one person I have more than enough space in both refrigerator and freezer. The delivery personnel were courteous yet professional and installed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Matches my other Whirlpool appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was within 2 days, as scheduled. Reversed the hinges to open in the opposite direction. My unit is very quiet and maintains recommended temperature consistently. Bought it on sale and saved $100. I live alone and capacity is more than adequate. Couldn't be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works good. There was one problem with it, we wanted to switch and have doors open on the other side, but the hinge was broken and we didn't want to bother with exchange as it would be another few days without refrigerator. Other than that, happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. I had read a ton of reviews before buying it and there were quite a lot of 1 star. But I don't seem to have a defrosting problem, or missing parts or any of these problems. The one thing I agree with is the the bottom drawers are kind of cheesy. I had a Whirlpool before, for years, and those same 2 drawers were much sturdier. The new ones seem very light & floppy and will clonk into each other if not perfectly angled in. Seems like a bad place to cut corners to lower the price. I use those drawers a LOT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure hope this fridge lasts a lot longer than the Whirlpool fridge it is replacing. If this Whirlpool had not been on sale I surely would not have bought another one. But they offered to deliver and install this new one so I figured what the heck.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great back up refrigerator for the basement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator and put it in the basement. It was a perfect size for the holidays and allowed us to store all the extra holiday treats. It was the perfect size and we didn’t run out of room. We have had no mechanical issues and everything is working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Small Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and I purchased this as an overflow fridge for our garage. So far it has been working great. It's easy to clean inside. It says it's smudge proof, but that's a lie. I'm always cleaning the exterior from finger prints. It is on the smaller size, but perfect for any garage as overflow or for just a couple. Looks very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Does what is expected for a fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value. Only real negative is that it shows finger tips consistently on the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-level refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out the review of this refrigerator and it was what I was looking for. It doesn't have all the bells and whistles of refrigerators that cost double, but it is good looking and has nice features including adjustable shelves and door containers and temperature controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little fridge. I’ve had it for 9 months now and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. I just wish it was a little bit larger, but for the size I have it's fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the material from the outside, it gets fingerprints

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Good looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the modern stainless steel style and no handles sticking out. The refrigerator and freezer does the job with enough room. I the only thing I don’t like is the print marks it shows every time it is touched.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    whirlpool refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good refridgator keeps everything cold. The only issue is that when they called to confirm delivery. we were told that we would be receiving a free ice maker. guess what ice maker never came and know body knows anything about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With Handle's it would be GREAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator and the Stainless Steel outer shell is very good . The only thing that I do not like is it has no Handle !!! We are always cleaning the door's

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works fine. It was delivered with two small dents in it, which was disappointing. Best Buy gave us trivial compensation for that.

    I would recommend this to a friend