Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,795 reviews
  • Rated 4 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great looks awesome super sleek and fancier than I thought but only down fall is that there is no freezer LED and the plastic wrapping on freezer door was like super glue, had to get goo gone to take of residue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is always very reliable. My Samsung refrigerator that was only 7 years old went out on me. I purchased this one to use as a back up, This one does not have an ice maker but it fits almost as many items as my bigger Samsung. I ordered a larger Whirlpool it's on back order for 5weeks. This one is doing the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best stuff in best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys have a good stuff and for sure I will recommend you guys to my friends and my family to buy there thanks

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Freezer door is terrible

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door has issues, 1) the freezer gasket has about a 1/4 in gap from the door to the body not allowing the freezer to freeze. 2) the door has about 3/8 in wiggle movement on the hinge, I have to lift the door up before being able to close it

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job, guys...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was flawless, on time, and on target. Any problems that were discovered were addressed, and quickly remedied... The delivery crew was very polite, professional and proficient... Who can ask for more??

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, plenty of space, glass shelves, extra adjustable drawer, big freezer with a glass shelves, door storage with adjustable shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with my new fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time and delivery persons were very polite and profeesional. The refrigerator is excellant and does what i need it to do. Im very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is working great for my basement bar. I save 5 star reviews for perfect items, but so far I have no issues with this item. Very good purchase that was the perfect finish for our basement bar.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Bigger than I thought it would be inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A little small, but it’ll do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Cheese drawer too small for our cheese needs. Otherwise, having a positive experience with this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being Cool Where it Counts !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge after the Kenmore I had stopped be cool (pun intended). This fridge is thus far handling the job of food and drink preservation admirably. The interior lighting is excellent and the shelves are strong. I hope it lasts for years to come.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Very Dependable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to write a review, when it was a year old. But only lasted 7 months before it stipped working. Unplugged to do a reset. After awhile it did start working again. Notified customer service. Waited about a week, before someone came to look at it. Once the repairs were done, it worked for about 3 months. Now it doesn't work at all, even after a reset. Now I have a wait another week before a service tech come to look at it. Thank goodness I have a back up fridge to store my food in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator option for our garage, as there is no large ice making machine in the freezer portion, leaving plenty of space as a backup freezer. The wheels on the bottom make it very easy to clean behind it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice delivery and install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximiliano did a great job to find an alternative path to the location, as the original path was too narrow to carry the original refrigerator. The installation went well, and we could replace the old broken refrigirator with the new one, and it's now working fine. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the pandemic, it took 50 days for this refrigerator to be delivered. Luckily, it was on sale, and I finally got it. Totally worth it! The stainless steel, style, and size is perfect for my condo, and it's so quiet that I walk by often just to make sure it's working!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s smaller than my previous but i like it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator door not closing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered on time with no immediate issues. About a week later the Freezer door would not stay closed. Call service and had them come out and correct the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our g garage and it is working perfectly. Working with Best Buy was much better than working with Home Depot or Lowe’s.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    What is Good - little or big stock of foods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right size for me and my little kitchen. I do not stock lot of foods so. I used to have big one with little foods stock. What is good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great smaller fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 30 year old Hotpoint with this wonderful more compact Whirlpool. We have limited space, too difficult to hook up to water, so needed a nice basic fridge. Love the fridge space, freezer a bit smaller but we have a freezer in the basement . .so works out great for us. Hope this one lasts at least half as long.

    I would recommend this to a friend