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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,795 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well , nice size, good amount of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool, convienience and unexpensive fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with this purchase, we bought it as a backout fridge to store extra food and drinks in the garage, keeping everything cold. We recommend buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with this refrigerator. It is very roomy inside yet not too bulky. We have left it at the recommended setting and it keeps everything at an acceptable temperature. The ice maker is great! We have enough ice for ourselves and any guests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Airflow Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the connected airflow from the freezer to the fridge compartment. Have it at the lowest setting and still keeps the food and drink nicely chill. You can adjust from the airflow to stay in the freezer section or the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Small, but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is small, but so far no problems with performance.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    It was on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured this was going to be a great purchase but honestly maybe should have shopped around more. Freezer is on factory setting and we're getting ice all around inside of it. Not sure what to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty quite with a lot of space in the fridge, but not that much space in freezer. The light in the fridge is kind of dark and hard to see. Overall, an ok product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great extra fridge for a big family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra fridge because one fridge is just not enough for a family of 6! This fridge provided us the right amount of storage now. So I'm very happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer performance

    Rated 2 out of 5 stars

    Mediocre fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for garage fridge and was totally dissatisfied with the magnetic strip around the freezer door. It would open randomly and at times my freezer items would go bad. The fridge was great but feeezer had issues. Definitely would not buy again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ErosM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    WORTH THE WAIT FOR DELIVERY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is on point. Excellent storage and shelving. Design perfect for my space. Partcularly impressed with the large freezer space as well. I highly recommend this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge for a tight budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great, only thing is the deli drawer sometimes falls off because the edge of the shelf detaches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Need to have it longer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it very long but seems to be ok. That’s my thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new refrigerator (Bought from Best Buy) was delivered 32 days back in good condition but noticed last week that the freezer light does not work. Called manufacturer whirlpool and Was told waiting time was 51 minutes to answer! Logged into their website and it seems they are only interested in selling more refrigerators. They have no interest in my problem. Manage your own problem! Making it as difficult to reach them as possible. Glad it is only for my garage. No more Whirlpool. Hope some day somebody will read this and respond.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Serves it’s purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a secondary fridge for our finished lower level. It’s the perfect size for the space and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge works great. delivery people were also very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Right Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been 1 month using this refrigerator and I have zero complaints. The style is sleek and modern. My food and drinks are kept cool and fresh. The freezer works great too. Happy with my purchase and product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works and fits in the place needed for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fridge Good, Installation - HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Delivery and installation is horrible. Delivery truck showed up with 1 person to install a full-sized fridge to a second floor, walk up apartment. I had to have my maintenance guy who was thankfully there, help bring it upstairs. Once in the apartment the installer (Will) did not even scoot the fridge into place, plug in or take off any tape or plastic on the outside. I had to do everything myself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fridge with plenty of freezer space which is what we really needed but no need to buy just a deep freezer when you can buy this and have an extra beverage fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Super duper quiet.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this dishwasher installed last week and am happy with the look and quality. It runs so quiet, that I didn't know if it was actually on.

    I would recommend this to a friend