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Customer reviews

Rating 4.4 out of 5 stars with 1796 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,796 reviews
  • Rated 2 out of 5 stars

    damaged whirpool fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge came damaged on the side and the top door rubs on the bottom door and on top of that the Supervisor took my information when I came in and he was supposed to call me back and he never did I ended calling him twice and on the second try that's when I got him. He stated that he was going to email Whirpool and I don't think he did because I did not hear from I ended up doing the appointment myself. Imagine that he is the supervisor.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ChillyWillie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product I buy from Best Buy is wonderful I know I’m going to get a great product great service and easy on line ordering and crub side service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Extra fridge for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice and efficient storage. As with all new appliances too much plastic that can easily break. Otherwise, suitable for a second fridge for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, noisy, inside, not a great use of space. I expected more for the price. It keeps everything cold, so…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Noisey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a beach home. Would not recommend for a large family. Mptor is noisey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice but the stainless steel on outside refrigerator has bad streaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Spacious refrigerator with plenty of shelf and door space. LED lighting inside so much better than the model it replaces. Included ice maker for freezer. Best Buy did the haul away and install, quick and efficient. Overall very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tulsa hills location

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this refrigerator, and im very thankful to have had the help of picking it out from such great workers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned the first one for being damaged. I am in the process of returning the second one because it is making a noise and I am going somewhere else to get its replacement

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting for the final service to be completed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a good refrigerator. But, we had paid for our old refrigerator to be taken away. And, the old refrigerator is still at our back door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Refrig. Review and Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice finish and quality. Delivery was prompt and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was damaged and the manager couldn’t even come to the phone to talk but offered me 10 percent of. I spent 800 dollars for a nice appliance and when i called to report the damage I couldn’t even get a manager to come to the phone i guess 800 dollars isn’t considered a big enough purchase to get the managers attention. I have been in the restaurant business for over 35 years and if k would have miss handled a 20 dollar mistake i would be in serious trouble. Just really poor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel to add to my other appliances in my new kitchen. I like the fact that the refrigerator has enough space to store my vegetables. I recommend this to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why no light in the freezer, I have not had one like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fridge for rental property

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great option for rental property. They are "used" more than the average homeowner's fridge and the unit holds up. Easy to replace parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refridgerator/freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Refrigerator/Freezer is a good quality product. We had an apartment size Roper refrigerator/ freezer for almost 20 years which we found out was made by Whirlpool. We are very satisfied with this product and know it will save us some money on our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Had to replace same model that tenant left with food and no electricity only to find it filled with maggots!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirpool Good Buy for a one bedroom or studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good enough for a studio. It hides fingerprints and has no water or ice dispenser which I have found to be more problematic than convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There are lot of small amount of little rust speck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lot of small amount of little rust specks on the face of refrigerator doors. My refrigerator is only less than one month old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only problem was door to frig was improperly put

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok! Liked the whirlpool refrigerator but the door was improperly installed. Should inform whirlpool company and check their product before it leaves their factory.

    I would recommend this to a friend