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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 337 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and the ample interior space with convenient bins. Many customers find the size of the refrigerator perfect for their homes. However, some customers have expressed concerns about the freezer light and the limited functionality of the freezer shelf, which primarily accommodates the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 337 reviews
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, works great. Love all the space on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery man and his coworker did an amazing job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy for Rentals

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for rental property, durable and can withstand high usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Keeping things fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for a few weeks now, and so far things are going good. Thumbs up for getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as an extra refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2nd refrigerator. It works well and looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect garage refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect garage refrigerator. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD CUSTOMER SERVICE HELPFUL AND QUICK TO RESPOND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service!! Delivered with in days. Good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for almost a year. A little noisy, but has worked up to now as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food and drinks cold. Nice for keeping food in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation was timely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator does a good job and I am happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water line hookup included whether needed or not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is deeper than similar sized refrigerators were a few years back, due to the addition of a water line connector (even though it does not have a water or ice dispenser). So it is too deep to fit through doorways that older 18 cu ft models have no problem with.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seal has never worked properly, my food does not stay cool. Door does not stay closed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good Basic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my fridge, the only thing I would change is there is no "meat drawer" for deli meat, cheese etc. But I can use one of the bottom drawers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a brand new refrigerator with a bad door gasket, it has a big gap on the bottom of both sides, and I was told that I had to go through the manufacturer warranty because I didnt notice it at first. The people that handle tge warranty are back up 3 monthes, so, if I wantbthe refrigerator ready for the tenants to move in, I have to buy and install myself. Thus is not the girst time Ive had issues with Best Buy, but it is the last

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, DanielW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok, but doesn't have gallon sized storage to the door..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Fridge and Waste of Money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge because it was one of the few that fit in our space. The refrigerator started freezing everything after 1 1/2 years. The solution given was to move contents so not blocking the vents, change temperature, and make sure the door seals are sealing. None of which solved the issue. That's what you get for buying a cheap fridge... Pure Garbage!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Donald, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Hate it junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible refrigerator doesn’t get cold enough on the bottoms from day one. Scheduled to have it replaced they never showed up to take it back

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very noisy with very strange sounds. This is the second one as the first one was replaced, but this one is not as bad, but still very noisy. As I write this, it sounds like a train rolling over tracks. I am having Best Buy pick it up for a refund. I like the fridge, but the noise is just too much! Best Buy customer service has been outstanding regarding my concerns, but there is no way I could tolerate this noisy fridge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A huge disappointment. Puny inside. Old design.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I have never seen a newer fridge which doesn’t have door shelves large enough to accommodate large bottles and milk cartons. Having to store those in the refrigerator itself robs you of so much space. Compared to the exact same size GE refrigerator I replaced, this one is much much smaller inside. If you’re a cook, and don’t just store cheese and drinks, you’ll be very disappointed. The lightbulb inside is too dim as well. Very surprised that Whirlpool would sell such a subpar product and that BestBuy.com would carry it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Neil! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand