Customer Ratings & Reviews
- Model:
- WRT318FZDM
- |
- SKU:
- 10758297
Customer reviews
Rating 4.2 out of 5 stars with 326 reviews
(326 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I’ll know more once my waterline installed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it! Just need the handle swapped... next Friday!
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money.. Very happy with my purchase.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 4 out of 5 stars
This refrigerator is fine for my purposes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the circumstances of the corono virus, the service and delivery was just fine. Every one was professional and kind. Thanks for the service.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Fits perfectly in my small space and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is so quiet you don't even know its running.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator for smaller space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and compartments for all your needs!
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 5 out of 5 stars
energy star frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic frig replaced energy hog. Extra for meat and drinks.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator. Love it’s features.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend Rated 4 out of 5 stars
The refrigerator seem to work fine right now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to function ok right now. The door will close by itself after opening which is a good feature in case I did not close it properly.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend- Cons mentioned:Door quality
Rated 2 out of 5 stars
Dent in the front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is fine but it has a dent in the front door. The dellvery guy said we could return it but it took so long to get this one!
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and very efficient. Happy with the fridge.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 1 out of 5 stars
Bad Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was worse service. I didn’t get my delivery on time. No one taking care. After 20 days of purchasing I m still waiting for my refrigerator. I it was bad experience. I don’t recommend anyone to buy through best buy
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
- Pros mentioned:Size
Rated 3 out of 5 stars
TAB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact to fit into small area in the kitchen or garage.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 4 out of 5 stars
Good value. Excellent service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service!! Driver went out of his way to help me install it.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 1 out of 5 stars
Lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 2021. This fridge worked well for a few months and then started having issues. Eventually it stopped cooling altogether. AUGUST, I scheduled service through Whirlpool's website and a 3rd party repair shop came to my house to troubleshoot. They determined there was no refrigerant left in the system, and they re-charged it with UV-refrigerant which will slowly leak out, but let them see where the leak is. They told me they would order parts and come back when they arrive. DECEMBER: Four months passed and I emailed them for a status update, and they still hadn't received parts. MARCH: Emailed again for a status update and they told me still no parts, and Whirlpool told them if they didn't have parts in the next 4-6 weeks then they would contact me. So I have had a fridge that is barely a year old and haven't been able to use it for seven months.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Space
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and a must buy for almost anyone.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 4 out of 5 stars
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was needed for a smaller kitchen space that limited the choices available. The refrigerator has glass shelves and door bins for storage.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Freezer Doesn't Work Properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer won't get below 6°F. The freezer should be 0°F or below. The freezer door won't stay closed. Everytime the refrigerator door is closed the freezer door pops open. The construction on this 18.2 Cu. Ft. Whirlpool refrigerator is poor. The exterior side panels of the refrigerator are wavy and not flat and the insulation on the doors seem insufficient. The doors became cold to the touch which indicates that the cool air from the refrigerator and the freezer are being dissipated through the door which keeps the motor running constantly. We returned this model for the 20.5 Cu. Ft. Whirlpool model. The 20.5 works great.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey 5966, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Price
Rated 5 out of 5 stars
Great basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good basic refrigerator for a great price....
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Black
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice people installing my refrigerator. No problems at all.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Hope it lasts 49 years like the last one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of noisy but seems to work fine. Pretty much exactly what I wanted.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
















