Customer Ratings & Reviews
- Model:
- WRT318FZDM
- |
- SKU:
- 10758297
Customer reviews
Rating 4.2 out of 5 stars with 326 reviews
(326 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Rated 2 out of 5 stars
You can do better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these and the whole compressor system clunked out after 6 years. Expense not worth repairing. I now purchased a Whirlpool which has much better styling (thinner doors, etc.) BestBuy salespeople say most refrigeration systems in similar price range are the same. So we'll see. Back home we had a Kelvinator that was still kicking when it was taken out after 40 years, so I gave this 2 stars instead of 1 because at least I got 6 years out of it. But Frigidaire/Electrolux ratings from other sources are usually pretty low.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you.
Rated 2 out of 5 stars
Freezes food in fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator at 2 different apartments and wow is it really a piece of crap. Everything on the bottom shelf freezes. Spend a couple hundred more dollars for something better if you can. You’ll otherwise lose it on food you can’t eat because it went bad.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Flyer777, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Wouldn't recommend this model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this refrigerator for a year and the freezer cools but the refrigerator doesn't. When we first got it it was the same way but started cooling. But with the warm weather the frezzer started to frost over and freeze. Now the refrigerator doesn't get cold.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Christerry, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's good only had the Refrigerator 1 month working well
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 1 out of 5 stars
Terrible refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible refrigerator. And the delivery service was just a terrible experience.
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TuyetY. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3Kcw29C or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Didnt last 15 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge new in December 2017 and it failed in March 2019...it did not last 15 months...freezer couldn't cool past 38 erratically went to low 20s , fridge froze vegetables and other items....local service agent advised not worth the repair costs....very poor quality, do not purchase this model or any whirlpool product, this is my second Whirlpool to fail in under two years....
This review is from Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MadMaxII, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
















