Customer Ratings & Reviews
- Model:
- WRT318FZDW
- SKU:
- 1073095
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.
This summary was generated by AI based on customer reviews.
Works well as an extra refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 2nd refrigerator. It works well and looks nice too.
I would recommend this to a friendPerfect garage refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect garage refrigerator. Just what I was looking for.
I would recommend this to a friendREVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD CUSTOMER SERVICE HELPFUL AND QUICK TO RESPOND.
I would recommend this to a friendDent in the front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is fine but it has a dent in the front door. The dellvery guy said we could return it but it took so long to get this one!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Star energy rated which saves money. Lots of room for the dollar spent!
I would recommend this to a friendalways reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service!! Delivered with in days. Good price.
I would recommend this to a friendNice refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps food and drinks cold. Nice for keeping food in
I would recommend this to a friendGREAT FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE FRIDGE WAS AN EXCELLENT ACQUISITION. THE PRICE WAS GOOD TOO.
I would recommend this to a friendWhirlpool fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money.. Very happy with my purchase.
I would recommend this to a friendFits perfectly in my small space and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is so quiet you don't even know its running.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator. Love it’s features.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seal has never worked properly, my food does not stay cool. Door does not stay closed
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
So far so good...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge for almost a year. A little noisy, but has worked up to now as expected.
I would recommend this to a friendDelivery and installation was timely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does a good job and I am happy with it.
I would recommend this to a friendWater line hookup included whether needed or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is deeper than similar sized refrigerators were a few years back, due to the addition of a water line connector (even though it does not have a water or ice dispenser). So it is too deep to fit through doorways that older 18 cu ft models have no problem with.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Dissatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given a brand new refrigerator with a bad door gasket, it has a big gap on the bottom of both sides, and I was told that I had to go through the manufacturer warranty because I didnt notice it at first. The people that handle tge warranty are back up 3 monthes, so, if I wantbthe refrigerator ready for the tenants to move in, I have to buy and install myself. Thus is not the girst time Ive had issues with Best Buy, but it is the last
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DanielW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok, but doesn't have gallon sized storage to the door..
I would recommend this to a friendCheap Fridge and Waste of Money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge because it was one of the few that fit in our space. The refrigerator started freezing everything after 1 1/2 years. The solution given was to move contents so not blocking the vents, change temperature, and make sure the door seals are sealing. None of which solved the issue. That's what you get for buying a cheap fridge... Pure Garbage!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Donald, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
AWFUL REFRIGERATOR DO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, awful fridge. On the first month, the fresh deli drawer broke. The freezer ices over. Last month, we noticed the freezer door doesn't close properly anymore. Just today, 18 months later the vegetable drawer came off because track completely came off. The fridge I replaced this with from the 1970s is still intact and running well in my garage. I cannot believe this didn't even last us 2 years!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey EizzleA, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Freezer
Hate it junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible refrigerator doesn’t get cold enough on the bottoms from day one. Scheduled to have it replaced they never showed up to take it back
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A