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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 313 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 313 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, very happy with this refrigerator/freezer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, great layout for shelves and door space. Love the glass shelves, easy to clean. I think I made the right choice. Best Buy was on time with delivery and very efficient with the setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had this model before and only lasted 4 years. Hoping this one will last longer!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Whirlpool 18’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price - this is the 2nd one I bought in the past two years using this for drinks and extra space for food

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Spacious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge, lots of room on the shelves, spacious drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo easy. Installation team was great. Oh, please don’t forget to measure your doorways. I ordered a slightly bigger replacement and it almost didn’t fit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased with Refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra size Adds to ability to buy in bulk in veggies and fruits,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Holding Up Well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this months ago for my apartment and it is working just as well as when we first got it. Not too loud and perfect size.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is so so. Ice clumps together when it comes out of the ice maker. A thin layer of ice has formed at the bottom of the freezer. I have lowered the thermostat. Was not aware of it not being a light in the freezer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the refrigerator for a couple of months, though the fridge is smaller than my other fridge it still manages to hold and house all of my storage needs. The frozen items stays frozen and the bottom doesn't freeze my lettuce which was always a big problem in the past. Cleaning the fridge is very simple and I look forward to many more years of knowing my fridge is now dependable. Thank you so much Whirlpool for constantly producing quality products at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my rental property, since set it up until now, tenant won’t complain about it. Pretty good size for apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 2 out of 5 stars

    Freezer fan makes excessive noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17-year-old Kenmore refrigerator died so I tried this one. It has more freezer space but the walls are thin and the noise from the fan in the freezer was much louder than my old refrigerator. I stand next to it in the kitchen for hours listening to the radio. I ended up returning it and finding another refrigerator exactly like I had before that was 16 years old. I'm happy with that. It makes all the noises I'm used to. This one might be appropriate for a garage where you don't have to be near it constantly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and keeps food cold. Freezer could be colder.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 3 out of 5 stars

    An ok fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerat0r seems fine but ice maker does not work. Glass shelves seem a bit insecure

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 2 out of 5 stars

    Whirlpool Refrigerator/ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine, what I expected. The delivery of the refrigerator was good, the driver and installer were polite and courteous. However, they sent the wrong ice maker with the delivery. Best Buy had to send out a different crew(which were not as polite and quite rude) a few days later to install the right ice maker, but when they opened up the box, the ice maker was broke. So, Best Buy had to reorder a new one......waiting for the ice maker to come in.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the garage. Works fine and not noisy at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles was on the wrong side. Delivery guys said they could not switch them because it was not on work order. Is there a charge for them to be switched that you have to pay for when ordering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a replacement for a refrigerator that we purchased 8-9 months earlier at Best Buy. Went to the local store and picked up this new unit and had it delivered. Had no problems dealing with the store. Everything was handled professionally and smoothly .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Bought for my moms house as she was selling and needed a new refrigerator. Staff was extremely helpful and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has some very nice features. The in-door shelves are of varying heights and lengths with one having a flip-up floor that allows storing taller objects on the shelf below. The main compartment shelves include an extra sliding drawer that is perfect for holding egg cartons.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid spare fridge. Works perfectly so far. Plenty of room for beverages and overflow from kitchen fridge. Happy with this purchase.

    I would recommend this to a friend
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