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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, excellent size, and easy access to both fresh and frozen foods. While some customers feel that the refrigerator is a bit expensive, they still appreciate its great looks and even cooling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 320 reviews
  • Rated 5 out of 5 stars

    Good refrigerator!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great!!! Love it!! Just not as big as what I need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smaller unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a downsize from an older top-freezer, wider unit. I had to go to this size (30" wide and 65.5" high) to squeeze it into my condo kitchen. I lost some square footage but it was well worth it. Unit is very handy with the bottom-freezer; no more bending down. Shelves very accessible and I feel I can use every square inch of space. Freezer is more than adequate. I don't even use the ice-maker because with trays I don't have to listen to the ice-making noise. There are simply not many 65.5 " high units. It saved me from cutting into the cabinets. I am extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great guy had it installed within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy open freezer draw. No more items falling from freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the interior and the ability to move the door shelves and interior shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the refrigerator, and especially like the bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The ice machine is a little noisy making ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately Whirlpool would be the go to brand for me.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I am glad I got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It feels sturdy and strong. There is a lot room and I have made all the shelves how I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    PLEASED SO FAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving this refrigerator so far. Love the bottom freezer, easy access and styling. Hopefully it will continue performing well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this expensive gift for my sisters house warming. Within a year of purchase it stopped working. We called for service they said it’s not covered and need to pay. We got it fixed and it stopped running the next year. This time they denied the services. It’s hard to believe two year old refrigerator stop working twice with that time frame.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We understand where you are coming from and apologize for any inconvenience. We'd love to see if we can help with your situation, so we ask that you please private message us with your name, email, phone number, complete address, model and serial number, and whether you've purchased an Extended Service Plan for your appliance. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have the freezer repaired a year to the date of purchase. Freezer doesn’t seem to fit as much as my top freezer that was the same suze

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit works well. Fot into dpace we hsd allocated in eall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible quality, the front door started to rust within a few months, leaves terrible water marks and fingerprints and the inside of the door the paneling is coming off

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Quality, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is the perfect size for me, and, I love the lower freezer drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Size, looks, operation all perfect for this household.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice and simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for out office breakroom. It is just what we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid size refrigerator. Very well designed for small family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Marian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a minor operator-error issue I discovered that the Best Buy Total Tech plan cannot be used until the manufacturer's warranty has expired. I was not told this during the purchase despite discussing the Total Tech plan at length with the salesman. I then spent over 2 hours on hold for the Whirlpool repair department. To register the product I spent almost 45 minutes on hold waiting to get through to Whirlpool. The freezer section has a big drawer now instead of a door with a shelf, and it seems that a lot of freezer space has been lost. The grill that needs to be removed in order to vacuum the coils no longer snaps on, but is attached with screws that are difficult to access without lying down on the floor.

    No, I would not recommend this to a friend