Customer Ratings & Reviews
- Model:
- WRT518SZFB
- SKU:
- 5622150
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
BAD PRODUCT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the worst purchase we have EVER made, the MANUFACTURERS WARRANTEE is HORRIBLE. the refrigerator broke down after 35 days, we're still waiting for the part, and when we get it we have to wait for the poor repair guy who has to fix it to wiggle us in. WARRANTY REPAIR GUY great, BEST BUY GEEK SQUAD great I HOPE.NOW WE ARE STUCK WITH A BAD PRODUCT.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MJPD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Nice fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple fridge on a budget. It does whatvit suppose to do
I would recommend this to a friendCarolynK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for the price. There is a lot of wasted space in the freezer.
No, I would not recommend this to a friendNice fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The room is excellent and enough shelves for food, good for a small family
No, I would not recommend this to a friendNew refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase, is full efficiency
I would recommend this to a friendGreat refrigerator for tight spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stainless exterior and shelving inside.
I would recommend this to a friendWilliam Refrigerator Perry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is simple and fine. If you’re looking for more modern features like ice and water dispensing this is not the one for you. It’s rather bare bones and a little pricey for the value trade off.
No, I would not recommend this to a friendGreat refrigerator for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what we needed for our second refrigerator for our garage.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking for one for months and finally got this great deal
I would recommend this to a friendIssues with Rust and Silicone Adhesive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was delivered May 12, 2021. Fridge started rusting within a few weeks. Silicone adhesive began coming out of the interior edges of the fridge within two months. FYI: Manufacturer warranty and Geek Squad standard protection plan do not cover rust. A technician was sent to my house today (October 6, 2021) and he put white silicone along the interior edges. I understand rust is common in stainless steel refrigerators; however, I did not expect it to happen within a matter of weeks of it being delivered. And Considering that this fridge is only 4 months old at this point, the silicone should not be coming off of the fridge the way it is. It's possible I received a defect fridge; however, Best Buy nor Whirlpool will take responsibility for this. For this reason, I would not recommend this refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Gilbert, We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.look nd works great. would buy it again. delivery was also on time
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.he refrigerator arrived on time and is very easy to use
I would recommend this to a friendGreat bargain
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deal and I coudnt let it pass. So far so good.
I would recommend this to a friendFridge stain less steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge lots of space in door shelving And regular shelves
I would recommend this to a friendNot a good refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only had it for 16 months and it won't keep anything cold
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
- Cons mentioned:Door seal
Bad gasket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator had a bad gasket around the freezer door. Needed to have it replaced.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge and it’s working great. Would recommend it.
I would recommend this to a friend- Cons mentioned:Freezer performance
Breaks down after 3 years… beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time on this fridge. Owned it for less than 3 years and the freezer stopped cooling and the fridge is too warm. Apparently the compressor gave out, and it would cost more than I paid for the fridge to fix. Just invest in something better. Absolutely shoddy build quality and waste of time.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey VeeGee, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product, delivery was fast and easy. Overall great
I would recommend this to a friendDamaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a small dent inside the refrigerator. Actually, this is my 2nd time to exchange the item but still there’s a dent/ damaged inside the refrigerator. So disappointed.
No, I would not recommend this to a friend