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Customer reviews

Rating 4.4 out of 5 stars with 1796 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,796 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little fridge. I’ve had it for 9 months now and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Bigger than I thought it would be inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    What is Good - little or big stock of foods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right size for me and my little kitchen. I do not stock lot of foods so. I used to have big one with little foods stock. What is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our g garage and it is working perfectly. Working with Best Buy was much better than working with Home Depot or Lowe’s.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great extra fridge for a big family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra fridge because one fridge is just not enough for a family of 6! This fridge provided us the right amount of storage now. So I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Right Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been 1 month using this refrigerator and I have zero complaints. The style is sleek and modern. My food and drinks are kept cool and fresh. The freezer works great too. Happy with my purchase and product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new refrigerator (Bought from Best Buy) was delivered 32 days back in good condition but noticed last week that the freezer light does not work. Called manufacturer whirlpool and Was told waiting time was 51 minutes to answer! Logged into their website and it seems they are only interested in selling more refrigerators. They have no interest in my problem. Manage your own problem! Making it as difficult to reach them as possible. Glad it is only for my garage. No more Whirlpool. Hope some day somebody will read this and respond.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s smaller than my previous but i like it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE WAIT FOR DELIVERY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is on point. Excellent storage and shelving. Design perfect for my space. Partcularly impressed with the large freezer space as well. I highly recommend this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well , nice size, good amount of storage space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Very Dependable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to write a review, when it was a year old. But only lasted 7 months before it stipped working. Unplugged to do a reset. After awhile it did start working again. Notified customer service. Waited about a week, before someone came to look at it. Once the repairs were done, it worked for about 3 months. Now it doesn't work at all, even after a reset. Now I have a wait another week before a service tech come to look at it. Thank goodness I have a back up fridge to store my food in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Small, but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is small, but so far no problems with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Serves it’s purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is a secondary fridge for our finished lower level. It’s the perfect size for the space and looks nice.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer performance

    Rated 2 out of 5 stars

    Mediocre fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for garage fridge and was totally dissatisfied with the magnetic strip around the freezer door. It would open randomly and at times my freezer items would go bad. The fridge was great but feeezer had issues. Definitely would not buy again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ErosM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    2nd Fridge for large family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during an emergency with our primary fridge and we were able to transfer our refrigerated and frozen foods over in less than an hour. Now that our primary fridge is fixed, this is perfect to store our goodies from for our Costco trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fridge Good, Installation - HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Delivery and installation is horrible. Delivery truck showed up with 1 person to install a full-sized fridge to a second floor, walk up apartment. I had to have my maintenance guy who was thankfully there, help bring it upstairs. Once in the apartment the installer (Will) did not even scoot the fridge into place, plug in or take off any tape or plastic on the outside. I had to do everything myself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd of these we have purchased this year. One for our office kitchenette and one for our storage room but it is certainly nice enough for a daily kitchen. Not huge but certainly big enough for a second one and maybe large enough as a primary or only!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    One week in and already issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new refrigerator for less than a week and the inside of the freezer is forming ice in several places. Going to have to put in a repair call with Whirlpool. The stainless steel is extremely bad about fingerprints. They are almost impossible to remove and seem to appear even if I swear I didn’t touch the door. The inside of frig is a decent size with multiple useful shelves in the door but the freezer is very small. I miss my old, noisy outdated workhorse of a refrigerator that I got rid of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fridge with plenty of freezer space which is what we really needed but no need to buy just a deep freezer when you can buy this and have an extra beverage fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator was not working and I needed a new refrigerator desparately. I trust and love the way Whirlpool products work. I am very happy with this refrigerator, it has more than enough room for me and even my cold water tastes better! Great value for the money!

    I would recommend this to a friend