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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1793 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,793 reviews
  • Rated 1 out of 5 stars

    Review of Best Buy Geek Squad Delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery experience was HORRIBLE. They rushed me in trying to clean up the area after they removed the old fridge. I wanted to seal up some cracks, but they wouldn't give me time. Then they tried to split before I could check everything out. I'm glad I ran to look because the door was installed on the wrong way. This happened because they never took 2 seconds to ask me, even though I was in the next room, and the old fridge was set up the correct way--which they had just removed, Then the guy spent more time arguing with me about doing it the right way than it took him to fix. I made him call the manager, who authorized the correction. Then--after redoing the door--he left without saying anything. He literally snuck away. Now, I can't adjust any of the shelves because I can't open the door wide enough to do it. AND it is missing parts. So I'm stuck with shelves in the wrong place and no drawer becauce the delivery guys suck. I had to call Whirlpool to mail me the replacement parts. But I am going to have to hire someone to take the door off so I can install the shelves properly. I HATE BEST BUY GEEK SQUAD.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI HTGME, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    The Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door is pretty heavy and it will slam if you do not hold it. But, it's a fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my rental home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my rental home. Cost and efficiency perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Manufacturing Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the refrigerator was delivered to my house, I noticed that there were some cracks on the side of refrigerator. I am so disappointed about the defect and doubted in choosing this brand in the future. In the past, I purchased most of big appliances under this brand in my house.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Star68, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value refrigerator. Owned for a year now and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far. Installers were awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator Whirlpool 17.7cu , I just can say is GREAT so fare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I needed. Good product and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well the delivery guys came on time .the fridge fit well in the space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elegant and spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handsome refrigerator that looks great and is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Small footprint and a lot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the basement perfect fit. Nice fit down narrow steps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Valuable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Very good product. Installed by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator in its kind!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 bed apartment, best refrigerator for its tenant need!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice and we got it at very good price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better portion organizer for more room, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable refrigerator and bought it on sale so cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great keeps everything at the right temperature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice refigerator and freezer, not ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and clean, just the ice maker they put in leaks and freezes all the ice into a block and makes the ice useless for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four Attempts to Get It Right!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fourth try was a charm and as of 12/25/20 I have not had any issue. On the first installation 12/09/20 the subcontractors did a poor job with my cut off value causing a leak that resulted in calling out a plumber.. My cost $195.00 as of today I have not gotten a response for reimbursement

    No, I would not recommend this to a friend