Customer Ratings & Reviews
- Model:
- WRT518SZFM
- |
- SKU:
- 5622151
Customer reviews
Rating 4.4 out of 5 stars with 1796 reviews
(1,796 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best Buy Refrig. Review and Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice finish and quality. Delivery was prompt and courteous.
I would recommend this to a friendRated 1 out of 5 stars
crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned the first one for being damaged. I am in the process of returning the second one because it is making a noise and I am going somewhere else to get its replacement
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, noisy, inside, not a great use of space. I expected more for the price. It keeps everything cold, so…
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 3 out of 5 stars
Extra fridge for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice and efficient storage. As with all new appliances too much plastic that can easily break. Otherwise, suitable for a second fridge for storage.
I would recommend this to a friend Rated 4 out of 5 stars
sky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.why no light in the freezer, I have not had one like this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Spacious refrigerator with plenty of shelf and door space. LED lighting inside so much better than the model it replaces. Included ice maker for freezer. Best Buy did the haul away and install, quick and efficient. Overall very pleased with purchase.
I would recommend this to a friendRated 4 out of 5 stars
Waiting for the final service to be completed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a good refrigerator. But, we had paid for our old refrigerator to be taken away. And, the old refrigerator is still at our back door.
I would recommend this to a friendRated 4 out of 5 stars
Whiripool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to change the setting on the Refrigerator from the factory setting because everything in the back of the refrigerator was freezing.
I would recommend this to a friendRated 1 out of 5 stars
Nice but maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August 2025 and already not working. Having to call service. Good thing I guess is that its still under manufactireres warea ty. We'll see how that goes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
fridge for rental property
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great option for rental property. They are "used" more than the average homeowner's fridge and the unit holds up. Easy to replace parts.
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator! Had to replace same model that tenant left with food and no electricity only to find it filled with maggots!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, price & good customer service thanks Best Buy keep the good work up
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator was damaged and the manager couldn’t even come to the phone to talk but offered me 10 percent of. I spent 800 dollars for a nice appliance and when i called to report the damage I couldn’t even get a manager to come to the phone i guess 800 dollars isn’t considered a big enough purchase to get the managers attention. I have been in the restaurant business for over 35 years and if k would have miss handled a 20 dollar mistake i would be in serious trouble. Just really poor!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel to add to my other appliances in my new kitchen. I like the fact that the refrigerator has enough space to store my vegetables. I recommend this to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good item, I like this product. I'm very satisfied, so much quality.
I would recommend this to a friendRated 4 out of 5 stars
Whirpool Good Buy for a one bedroom or studio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good enough for a studio. It hides fingerprints and has no water or ice dispenser which I have found to be more problematic than convenient.
I would recommend this to a friendRated 5 out of 5 stars
Nice refridgerator/freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool Refrigerator/Freezer is a good quality product. We had an apartment size Roper refrigerator/ freezer for almost 20 years which we found out was made by Whirlpool. We are very satisfied with this product and know it will save us some money on our electric bill.
I would recommend this to a friendRated 3 out of 5 stars
Expanding Foam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and finish was less than expected. The issues all revolve around the expanding foam insulation. There was a glob of it laying in the bottom of the refrigerator and it is noticeable in the seams of the doors. There is also about a one inch hole in the top of the freezer door, injection hole for the foam, that should have a plug.
No, I would not recommend this to a friendRated 4 out of 5 stars
There are lot of small amount of little rust speck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are lot of small amount of little rust specks on the face of refrigerator doors. My refrigerator is only less than one month old.
I would recommend this to a friendRated 4 out of 5 stars
Only problem was door to frig was improperly put
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok! Liked the whirlpool refrigerator but the door was improperly installed. Should inform whirlpool company and check their product before it leaves their factory.
I would recommend this to a friend














