Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
There are lot of small amount of little rust speck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are lot of small amount of little rust specks on the face of refrigerator doors. My refrigerator is only less than one month old.
I would recommend this to a friendFrig.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally get the right frigerator . I would like to rate 10
I would recommend this to a friendWhirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Except for one thing. The outside is very hard to keep clean. Gets smudges & fingerprints very easy. They are hard to take off.
No, I would not recommend this to a friendDelivery horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice but the delivery was horrible. It was scheduled waited hours to no show. This happened 3 times before it was delivered.
I would recommend this to a friendAveragely good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints other than it’s very compact inside.
I would recommend this to a friendWhirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit but unfortunately, there were no options or way to reverse the doors. Installers would not do it.
I would recommend this to a friendI don’t recommend to buy this product…
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just three years in, the freezer is already broken. No ice, no cold, and my meat and poultry are spoiled.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected delivery was as planned setup was good very good
I would recommend this to a friendneed a fridge immediately.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. nice features and perfect for a small apartment or garage.
I would recommend this to a friend85’ tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Service, would highly recommend your store.
I would recommend this to a friendthank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery team. excellent. professionals. thank you
I would recommend this to a friendNew Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is good I like all sides pockets just could have like better racks I'm nervous about the glass ones but overall great purchase.
I would recommend this to a friendGREAT FIND IN HARD TO FIND TIMES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAS HARD TO FIND SOMETHING I COULD GET WITHIN A WEEK.. BUT SEAN, MY SALESPERSON WAS SUPER HELPFUL AND PATIENT. NOT SURE HIS NAME ,, BUT HE IS A RETRIRED POLICEMAN IN MIDDLETOWN STORE
I would recommend this to a friend- Cons mentioned:Door seal
Looks great, seal problem, finger grip bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look inside and out, hate the finger grip instead of door handles. The finger grip to open the door is made wrong - not near deep enough and the 45 degree slope of the hole will jam into even the shortest fingernails. Awkward door function with no handles and that shallow grip area, compiled was massive fingerprints because there are no handles. In addition, the freezer door does not seal completely due to upper corner seal covers. If you place a flashlight inside the freezer, you can see light escape where the gasket can not seal tight over the thick raised corner pieces - poor corner design. Instead, we returned this charming looking fridge and purchased one with handles and a better freezer seal.
No, I would not recommend this to a friend Recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked out great. A big thanks to Mr. Nelson who delivered the refrig. Great service from him and helper.. keep up the good work.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High pitched noise when motor is running. It is bothersome
No, I would not recommend this to a friendGood service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of compartments which is very suitable if you want it yo be organize and good delivery service
I would recommend this to a friend2.5 years old and it’s shot!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to write a review after purchasing this in June of 2019 and here we are 2.5 years later and the fridge is completely shot. Paid $109 for service fee to have it looked at and the fridge is shot. The freon has completely evaporated from the closed cooling system. Of course not under warranty anymore due to it being just over 2 years old. Cost to fix is $900 which is more than we paid for the fridge! So disappointed in whirlpool and this product! Do Not Buy! Bought this as part of a complete whirlpool appliance package and now I’m worried about the other appliances!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Anthony, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and incredible service from the installation crew. We are very happy with the shelving in the fridge and on the door. We also are happy to not have a traditional handle.
I would recommend this to a friendLOVE THE LOOK OF MY NEW REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE DESIGN. HOPE IT LAST FOREVER. MY SALESPERSON AT BEST BUY WAS THE BEST. i DON'T HAVE HIS NAME WITH ME IT IS WITH MY BUSINESS CARDS AT HOME. BUT HE WAS EXCELLENT AND HE WAS THE REASON WHY I BOUGHT FROM BEST BUY.
I would recommend this to a friend