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Customer Ratings & Reviews

$729.99
Save $170
Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 1796 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,796 reviews
  • Rated 5 out of 5 stars

    Fridge for the basement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was looking for a not very big fridge; and I bought this one but it is bigger than I expected; It has a very spacious interior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very good product and I like using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new appliance's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. Only thing it seems to be missing the top hindge cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Ease of transaction top shelf! Every point of contact was professional, knowledgeable and courteous!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a few months and already having problems with it.. it is so frustrating. First it had dents from best buy installation and weird foam sticking out of its edges but i ignored it as long as it was working but now Freezer isn't working properly and melted everything. Bottom isn't even keeping items cool and everything feels warm. Who do i even speak to regarding this issue?!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, aarh. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job everything went as plan i love it won't go no where else love the customer seevice everybody work there had a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered my refrigerator were courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Prompt and professional service. Pleased with the purchase. Will use Best Buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not expensive fridge whirlpool is been a good brand for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price, was told it was easy clean and it is not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...Refrigerator for the average family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to my expectations.. the only thing that is not 5 stars is the shelves on the freezer door.. small items fall out.. other than that it is a winner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, we found out there is no light in the top freezer. Its motor also turns on frequently even if the doors are closed all day. We had to move it to the garage because of the noise. Out of sight out of mind. We thought about returning it but decided other brands could be worse.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Marksolo, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    For garage it’s perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean after initial break in period it gets very cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery had many issues the left hand did not know what the hand was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quality replacement for my refrigerator that I purchased a year ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the fridge for around two years now and so far, so good! I think it looks stylish and its working as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator for the Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine but if we could improve one thing the lunchmeat drawer is hard to open and close.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice but there is no place to store eggs the lunch tray is to small although it nice that is slides to the side. there should be a third shelve. I had a hard time leveling because the front rollers don't retract to adjust the legs. The choices for a limited space are not many.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Refrigerator - Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product just as pictured and expected. Good value for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the service was excellent and they were on time with the delivery

    I would recommend this to a friend