Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Joe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service was great, delivery was timely and went well overall experience was very good.
I would recommend this to a friendGod buys at good prices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, both at the store, and during delivery. Appliances in perfect shape.
I would recommend this to a friend- Pros mentioned:Capacity, Design
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Enough room for our condo and looks sleek
I would recommend this to a friend - Pros mentioned:Capacity
Lots of storage on door!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. It provides ALOT of space on the refrigerator door. My family uses a lot of condiments and salad dressings. This fridge holds them all and then some. I really like the sliding meat drawer. Very convenient when you have a tall container. I wish the meat drawer was larger. The freezer space is also very large.
I would recommend this to a friend Whirlpool Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very noisy. The issue started just after the warranty period. A tech diagnosed the problem as the evaporator fan. A new OEM Whirlpool fan was installed and there was no change in the issue. I'm very disappointed in this product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. Really like the bottom shelf on the door as it’s great for bottled water.
I would recommend this to a friendvery satisfied with this product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i will recommend this product to my friends. will shop again and again at Best Buy store as soon as i can
I would recommend this to a friendWhirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the whirlpool regrigerator that I purchased from you store.
I would recommend this to a friendLacking the usual amenities.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have this refrigerator for about 2 weeks. Seems to work as expected. Sorry to say the quality of the shelves, no light in the freezer and other amenities that were not there like an egg tray, ice cube trays and a place for the butter make this a bit disappointing.
No, I would not recommend this to a friendHapoy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase and delivery. Delivery time was as promised and went without a hitch.
I would recommend this to a friendExcellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge for my basement. Best Buy did excellent job to deliver this. Thank you Best Buy
I would recommend this to a friendHappy fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered on time. They called the night before, I didn’t have to be there at 7am.
I would recommend this to a friend- Cons mentioned:Freezer performance
Fridge stopped working after 20 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge stopped cooling after 20 days, and best buy's horrible return policy of 15 days on appliances meant I had to go through Whirlpool warranty. Repair guy spent 3 hours one day, and 5 hours a week later after having to order parts to fix the fridge. Fridge lasted another week before breaking again, and now waiting another whole week for Whirlpool to get here. My advice, don't ever buy an appliance from Best Buy, their return policy is terrible, most other places like Costco give you 90 days.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey spoiledfood, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we expected. Now, if it doesn't malfunction, we'll be even more pleased.
I would recommend this to a friendPurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and fantastic staff that were very professional
I would recommend this to a friend- Cons mentioned:Freezer performance
POLTERGEIST FRIDGE !!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choose wisely!! Maybe becuz I didnt add the ice maker idk. I found myself chasing echoes w/ a broom & phone. Click click knock wonk burrrrp tic tic tic. Furthermore, the back fridge FREEZES & the front of the freezer DOES NOT keep ice cream fully frozen. Its cute shape does not warrant its purchase.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CR2D2. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Purchase of a refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my purchase but the salesperson gave me some incorrect information about the icemaker The person that finished my transaction did take off the delivery fee. I feel the salesperson should be sure of the products they are trying to sell
I would recommend this to a friendNew Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator from Best Buy team they were really helpful in my selection
I would recommend this to a friendFridge doesn't get cold enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator portion doesn't get cold enough for my tastes even on coldest setting. Occasionally when the compressor kicks on it makes really loud noise on start up.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you
Good purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for our rental, good value, sleek styling.
I would recommend this to a friend