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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1793 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,793 reviews
  • Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service was great, delivery was timely and went well overall experience was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was scratched during the installation. I took only one phone call to rectify this matter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money , settings are not the most accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the whirlpool regrigerator that I purchased from you store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. Really like the bottom shelf on the door as it’s great for bottled water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God buys at good prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, both at the store, and during delivery. Appliances in perfect shape.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Enough room for our condo and looks sleek

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of storage on door!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It provides ALOT of space on the refrigerator door. My family uses a lot of condiments and salad dressings. This fridge holds them all and then some. I really like the sliding meat drawer. Very convenient when you have a tall container. I wish the meat drawer was larger. The freezer space is also very large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fantastic staff that were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with this product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will recommend this product to my friends. will shop again and again at Best Buy store as soon as i can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking the usual amenities.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this refrigerator for about 2 weeks. Seems to work as expected. Sorry to say the quality of the shelves, no light in the freezer and other amenities that were not there like an egg tray, ice cube trays and a place for the butter make this a bit disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered on time. They called the night before, I didn’t have to be there at 7am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for our rental, good value, sleek styling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hapoy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and delivery. Delivery time was as promised and went without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my basement. Best Buy did excellent job to deliver this. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Now, if it doesn't malfunction, we'll be even more pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Fridge stopped working after 20 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge stopped cooling after 20 days, and best buy's horrible return policy of 15 days on appliances meant I had to go through Whirlpool warranty. Repair guy spent 3 hours one day, and 5 hours a week later after having to order parts to fix the fridge. Fridge lasted another week before breaking again, and now waiting another whole week for Whirlpool to get here. My advice, don't ever buy an appliance from Best Buy, their return policy is terrible, most other places like Costco give you 90 days.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey spoiledfood, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator from Best Buy team they were really helpful in my selection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase of a refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase but the salesperson gave me some incorrect information about the icemaker The person that finished my transaction did take off the delivery fee. I feel the salesperson should be sure of the products they are trying to sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it so far i should of gotten a norther colar like black

    I would recommend this to a friend