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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1793 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,793 reviews
  • Rated 5 out of 5 stars

    Quality Fridge at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the process from beginning to end. Make sure you get mid to cloth to clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it mainly for fruits and couldn't be happier with the purchase. Fingerprint resistant feature is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was never Installed as they said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product it self beautiful, Delivery & Installation big lie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed in less than 10 minutes. Covid 19 friendly, the delivery guys were great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge doesn't get cold enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator portion doesn't get cold enough for my tastes even on coldest setting. Occasionally when the compressor kicks on it makes really loud noise on start up.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 4 out of 5 stars

    So far so good I hope it lasts longer than my last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far hopefully it will last at least 10 years

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Freezer ices up badly, door switch doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s advertised as door opening can be switched, it leaves the doors not fitting properly. This per Geek squad who came to fix because I’m getting icicles inside my freezer. Unable to fix. Need new frig that comes with doors opening the direction I need. We will see if this happens. Will change to 5 stars if so.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, IamPM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Freezer not cold enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar on the inner door of the first fridge was broken when the first product arrived. The replacement product bar works fine, but the freezer won't really keep things frozen. For example, ice cream is really soft.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey UncleBob25, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge for the office...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for office. Great that I was able to switch the door hinge. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Whirlpool Fridge ,so easy to clean,easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at BestBuy because they have many payment options if you are qualified and approved for their Visa CC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good garage appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one complaint - upper fridge door was slightly dimpled on delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. fits perfect. delivery guys were quick, efficient and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great spare refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Large top freezer. Would recommend this product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. Very roomy and well-organized. Easy to clean and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and very stylish. Daughter loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girlfriend hates it. I don’t mind it’s design. However we both hate that the top drawer on the refrigerator door kept popping off & fell to the floor & broke.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey WWMILLER, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and just in time for holiday company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside and inside of the refrigerator is so easy to clean and the shelving space is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer Z

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy was easier to shop at for my one stop purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning good afternoon good morning good good

    I would recommend this to a friend