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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1793 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,793 reviews
  • Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, careful installation, beautiful stainless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple fridge on a budget. It does whatvit suppose to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The room is excellent and enough shelves for food, good for a small family

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    William Refrigerator Perry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is simple and fine. If you’re looking for more modern features like ice and water dispensing this is not the one for you. It’s rather bare bones and a little pricey for the value trade off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with Rust and Silicone Adhesive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered May 12, 2021. Fridge started rusting within a few weeks. Silicone adhesive began coming out of the interior edges of the fridge within two months. FYI: Manufacturer warranty and Geek Squad standard protection plan do not cover rust. A technician was sent to my house today (October 6, 2021) and he put white silicone along the interior edges. I understand rust is common in stainless steel refrigerators; however, I did not expect it to happen within a matter of weeks of it being delivered. And Considering that this fridge is only 4 months old at this point, the silicone should not be coming off of the fridge the way it is. It's possible I received a defect fridge; however, Best Buy nor Whirlpool will take responsibility for this. For this reason, I would not recommend this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Gilbert, We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we needed for our second refrigerator for our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for one for months and finally got this great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for tight spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stainless exterior and shelving inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he refrigerator arrived on time and is very easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first had a scratch and had foam coming out the seam

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ChristyM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look nd works great. would buy it again. delivery was also on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal and I coudnt let it pass. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Breaks down after 3 years… beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time on this fridge. Owned it for less than 3 years and the freezer stopped cooling and the fridge is too warm. Apparently the compressor gave out, and it would cost more than I paid for the fridge to fix. Just invest in something better. Absolutely shoddy build quality and waste of time.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey VeeGee, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge stain less steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge lots of space in door shelving And regular shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge and it’s working great. Would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Bad gasket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator had a bad gasket around the freezer door. Needed to have it replaced.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product, delivery was fast and easy. Overall great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a small dent inside the refrigerator. Actually, this is my 2nd time to exchange the item but still there’s a dent/ damaged inside the refrigerator. So disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men did a great job and I appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator whirlpool shipping ontime thans

    I would recommend this to a friend