Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very noisy. Had to call a repairman after a few days Currently waiting for a replacement for the refrigerator
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
- Cons mentioned:Freezer performance
Would not purchase again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally bought this United because of it's height and stainless steel front. After two days from delivery, the freezer started to ice over. This unit was replaced and the second unit was cracked inside with insulation coming out. It was picked up and I purchased a different refrigerator from another company.
No, I would not recommend this to a friend It might be okay?...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the unit for a month but haven't operated it. Went to swap the door direction and on the top you have to pull out three flimsy "caps" to move to the other side. First came out but had "gunk" inside and wouldn't go down into hole. Second one the head popped off so I stopped. Had to call Whirlpool and they said they need to send a tech out to finish the door swap (which I've done plenty of times on other fridges). Tech will be coming in two more weeks...
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BobL, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Seems bigger than the size indicates.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top freezer seems to be leaking air and forming lace on top.
I would recommend this to a friendExcelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were great. Exxxxxxxcellenttttttttttt.
I would recommend this to a friendAwesomeee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !!! Just what i expected. Keeps everything fresh:)
I would recommend this to a friend- Pros mentioned:Size
Small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great small refrigerator for small kitchens. I minus one star because it doesnt have a light inside the freezer.
I would recommend this to a friend Simple and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price! simple and easy to order. Thank you!
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase of this product.
I would recommend this to a friendThe low rating is because I hate the range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should pay people to take these ranges off your hands, it is the worse and wish I could give it away. Hard to keep clean and scratches no matter what pots and pans I use..the scratches do not come off..
No, I would not recommend this to a friendWhirlpool had a by an American Company sticker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one was a lemon... but BestBuy replace it and this one is working fine. Happy with customer sevice though I am slightly disappointed Whirlpool quality control...
No, I would not recommend this to a friendSimplicity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something simple with moderate storage space, not crazy with features but overall efficient for what i needed
I would recommend this to a friend- Pros mentioned:Size
Whirpool Top-Freezer Refrigerator Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works well; exact size for the area needed; and perfect size for townhomes and/or single family homes
I would recommend this to a friend Awesome for rental
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the value! Would definitely buy again
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like the whirlpool brand, it has high quality!
I would recommend this to a friendI love the stainless steel and the inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife just moved into are place and we really love it
I would recommend this to a friendEXPOSED FOAM!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exposed foam in top and bottom doors. Contacted Whirpool - 8 weeks for lead time and poor communication from all parties involved.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic fridge. I guess this is okay for a garage or 2nd fridge, but the layout is terrible and the finish is not good either. I guess you get what you pay for.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
The HUM is driving me crazy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered today at 5:30 and it's now 11:15 - I thought perhaps the high pitched whine was something to do with it coming online but so far it's continuous - I can hear it 2 rooms away. Can't live with that. Looks nice. The shelving bits and pieces feel not substantial, like they would break easily. Cools down fast.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey docia. we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/ and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Door seal
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this refrigerator again. The freezer door does not stay shut ~ many times when closing the frig door, the freezer door pops open. If you don’t notice it, it stays open for hours defrosting the contents and working against the hea in the house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SusieQ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.