Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price..and value.. Delivery was a bit..long but..
I would recommend this to a friend- Pros mentioned:Size
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look good. Compact yet spacious. But giving me problems in the first month.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BMFr, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Paula
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to keep playing with the temperature control as things keep freezing in the refrigerator compartment.
No, I would not recommend this to a friendIt's fine. Nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Had to buy and install extra spacers for freezer door hinge to make sure freezer door closes smoothly. Ice maker is an easy install.
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator good. A little frost developing in freezer already. Installation team great. Sales team great. Service team to be determined.
I would recommend this to a friend Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money a very good purchase would recommend
I would recommend this to a friendGREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that they have the product at Honolulu,HI
I would recommend this to a friendWhirlpool 17.7CU Ft top freezer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice refrigerator and moderately priced. However it only comes with 2 shelves for the refrigerator. No light in the freezer compartment
No, I would not recommend this to a friend- Cons mentioned:Door seal
Poor condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a big dent in the side when we got it unwrapped. The refrigerator does not stay closed very well.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey X249, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
So far no complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. A great 2nd refrigerator. Purchase and delivery went super smoothly.
I would recommend this to a friend - Pros mentioned:Overall performance
Good little fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mother a month ago... works just fine, will have to check back later.
I would recommend this to a friend - Pros mentioned:Capacity
Much more roomy than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator holds a lot. It is roomy, spacious and resourceful. I love it.
I would recommend this to a friend - Cons mentioned:Freezer performance
Item did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work even after I followed the manufacture'a instructions after installation. This item never got cold and the door light is broken. I am waiting for a replacement then hopefully it's going to work then I can give this item a another review. I got a lemon for a refrigerator!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .CDJ1, we are terribly sorry to hear of your concern with your Refrigerator. We do hope the replacement one resolves the issue. Thank you, Whirlpool® Social Media Relations
out of box imperfections
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you spend a lot of money on a basic fridge and they come out of the box with several cosmetic issues and you can't even knock a couple hundred off. And this is the second one that had to be delivered. Either don't sell Whirlpool anymore or stand behind what you sell
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, FrederickwR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this frig for a great price ...it has lots of more room then my older frig..
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the quality of the fridge is not worth the price, although the stainless steel is a nice look the quality of the material is very inefficient and easily stained/scratched. The internal temps tend to fluctuate too often to the point where certain foods go bad due to the cause of freezing temperatures.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey IvetMata, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
I’m not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great runs great it was a poor choice on My behalf it is just too small. in the store I thought it was big enough but actually once I loaded the refrigerator put a half weeks groceries filled The refrigerator out I realize the refrigerator was just too small for myself and my son to enjoy last week I saw the same refrigerator at Home Depot it was $80 cheaper
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey wiljon338, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
not great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems with the doors and i don't know how can solve the problem i am trying to contact with the manufacturer to fix the problem
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had wanted a different refrigerator and waited over a month for me to call and find out it isnt even available. If i didnt xall i wouldve been waiting forever. Then i cancel it..re order another...gets delivered 9/6 and now is broken and dosent work. Best buy does not take care of there customers
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Badeal, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Beware
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator 5 months ago. The compressor died 3 weeks ago. Though still under warranty, a new compressor would not be available for 4-6 weeks. Do not buy this refrigerator. Choose another brand at BestBuy. Zero stars.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jane. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.