Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic fridge. I guess this is okay for a garage or 2nd fridge, but the layout is terrible and the finish is not good either. I guess you get what you pay for.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
The HUM is driving me crazy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered today at 5:30 and it's now 11:15 - I thought perhaps the high pitched whine was something to do with it coming online but so far it's continuous - I can hear it 2 rooms away. Can't live with that. Looks nice. The shelving bits and pieces feel not substantial, like they would break easily. Cools down fast.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey docia. we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/ and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Freezer performance
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator good. A little frost developing in freezer already. Installation team great. Sales team great. Service team to be determined.
I would recommend this to a friend It's fine. Nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Had to buy and install extra spacers for freezer door hinge to make sure freezer door closes smoothly. Ice maker is an easy install.
No, I would not recommend this to a friend- Pros mentioned:Size
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look good. Compact yet spacious. But giving me problems in the first month.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BMFr, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money a very good purchase would recommend
I would recommend this to a friendPaula
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to keep playing with the temperature control as things keep freezing in the refrigerator compartment.
No, I would not recommend this to a friend- Cons mentioned:Door seal
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this refrigerator again. The freezer door does not stay shut ~ many times when closing the frig door, the freezer door pops open. If you don’t notice it, it stays open for hours defrosting the contents and working against the hea in the house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SusieQ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
GREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that they have the product at Honolulu,HI
I would recommend this to a friendEXPOSED FOAM!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exposed foam in top and bottom doors. Contacted Whirpool - 8 weeks for lead time and poor communication from all parties involved.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool 17.7CU Ft top freezer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice refrigerator and moderately priced. However it only comes with 2 shelves for the refrigerator. No light in the freezer compartment
No, I would not recommend this to a friend- Cons mentioned:Door seal
Poor condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a big dent in the side when we got it unwrapped. The refrigerator does not stay closed very well.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey X249, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Freezer performance
Item did not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work even after I followed the manufacture'a instructions after installation. This item never got cold and the door light is broken. I am waiting for a replacement then hopefully it's going to work then I can give this item a another review. I got a lemon for a refrigerator!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .CDJ1, we are terribly sorry to hear of your concern with your Refrigerator. We do hope the replacement one resolves the issue. Thank you, Whirlpool® Social Media Relations
- Pros mentioned:Overall performance
So far no complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. A great 2nd refrigerator. Purchase and delivery went super smoothly.
I would recommend this to a friend - Pros mentioned:Overall performance
Good little fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mother a month ago... works just fine, will have to check back later.
I would recommend this to a friend - Pros mentioned:Overall performance
I’m not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great runs great it was a poor choice on My behalf it is just too small. in the store I thought it was big enough but actually once I loaded the refrigerator put a half weeks groceries filled The refrigerator out I realize the refrigerator was just too small for myself and my son to enjoy last week I saw the same refrigerator at Home Depot it was $80 cheaper
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey wiljon338, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Much more roomy than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator holds a lot. It is roomy, spacious and resourceful. I love it.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the quality of the fridge is not worth the price, although the stainless steel is a nice look the quality of the material is very inefficient and easily stained/scratched. The internal temps tend to fluctuate too often to the point where certain foods go bad due to the cause of freezing temperatures.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey IvetMata, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
not great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems with the doors and i don't know how can solve the problem i am trying to contact with the manufacturer to fix the problem
No, I would not recommend this to a friendFrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this frig for a great price ...it has lots of more room then my older frig..
I would recommend this to a friend