Customer Ratings & Reviews
- Model:
- WRT518SZFM
- SKU:
- 5622151
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Noise level
GREAT ALL AROUND REFRIGERATOR AT A NICE PRICE .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had my whirlpool top loading frig a week today October 1st It is very quiet keeps things at a nice temperature all around you may have to adjust temperature to suit your own personal use. very roomy the cheese /meat drawer could be deeper i have plenty of room for bigger taller items i really like the door storage easy to clean can be moved around to suit your needs love the sizes the only thing i absolutely did not like is the way they pack item this sticky stuff is all in drawer handles sliders it was on freezer door it was awful didn't know it was there till after guys left it kept getting on my fingers finally shut fridge off took me hours to get all this stuff off i feel there is a better way to pack this item but the fridge has been great as has the best buy team and delivery guys !!
I would recommend this to a friend Ms. Lucas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pickup men nasty & verbally threatening.NO MASK. Refuse to take broken tray & permit.Made racial remarks.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MsLucas, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
I buy a new but after one months it stop to workin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really really disappointed with this refrigerator i suggest all plz dont buy this from best buy they sell you defective product
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Ravi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
How, ystem won't let me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though i was told the item was in stock You delayed my order by more than 2 months. I had to cancel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello DonTHaveAnickname! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever - from start to end. I will never buy from this location.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear Valued Home Depot Customer, for questions concerning customer service, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question.
doors can not be reversed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said that doors could be reversed. He was wrong. It is not acceptable opening the wrong way.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .metroboy, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], providing your name, phone number, street address, the model & serial number of your Refrigerator, the date of purchase, and a brief summary of your concerns.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems, refrigerator not working as it expected
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
I am still waiting for a complete order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered a ice maker for this frig this will be the 3rd time still have not heard anything
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Short live
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer not freezing in less than 2 years. Manufacturer’s warranty lapsed and just painful experience for a made is USA product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Menages, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheaply made, very cheap drawers,shelves are thin
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
not Energy Star certified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not an Energy Star Certified product, not eligible for Mass Save rebate
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Judy, thank you for your review. We are very sorry that you’re not totally satisfied with your purchase. We do appreciate you taking the time to share your thoughts with us. Customer feedback is very important to us and we will be sure to pass your concerns on for further review.
Great Whirlpool frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the frig and delivery guys. Delivery guys were great.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
I look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
Very upset, very unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was suppose to b delivered on a particular Saturday & the delivery guys changed the sched to the following week w/o my knowledge
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi SamanthaB, we are so sorry to hear this. Please reach out to Best Buy for any delivery issues.
- Pros mentioned:Capacity, Overall performance
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! Very happy with this purchase, has a lot of space and works great , I like that is stainless and gray on the sides so that helps a lot with keeping it clean. So far so good!!!!!!
I would recommend this to a friend - Pros mentioned:Design, Size
Good Fridge for the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size, shelving and drawers are spaced well and work great to hold everything. This is a second fridge in laundry room and works perfectly for the space and capacity!
I would recommend this to a friend - Pros mentioned:Capacity
Best Buy Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as a second refrig for overflow vegetables and space for preparing holiday meal preps. Reasonable pricing, large area for food trays. Temp easy to control. We needed a unit that would work in our storeroom, instead of just in the house. Was a good choice for our particular needs. Delivery people were friendly, professional
I would recommend this to a friend - Pros mentioned:Overall performance
Not bad but not the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a crack in the shelf on the door and I could see Styrofoam in pockets on the inside of the fridge that I can't get out and have no idea if they are supposed to be there or not. The fridge works fine so far so I gave 4 stars
No, I would not recommend this to a friend - Pros mentioned:Design, Size
Loud but Efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Compact size Spacious interior Adjustable shelving Steady air flow Hidden door pull instead of handles Sleek design Cons: No separate controls to adjust freezer/fridge temp Bars on the freezer door compartments left items slip through Unit runs extremely loud (makes as much noise as my old fridge which was 14 years its senior) Takeaway: The unit suits my purpose but I wouldn’t recommend it because of the noise and the long run time. I’d prefer a quieter unit but that probably would have been more expressive.
No, I would not recommend this to a friend - Pros mentioned:Size
Whirlpool Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product! Was the perfect size for my house its not too big or too small. Keeps everything cold as it should!
I would recommend this to a friend - Pros mentioned:Capacity, Size
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. It is perfect in size and roomy inside.
I would recommend this to a friend