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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,790 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smaller refrigerator. Fingerprint resistant stainless steel still shows prints, but they wipe off easily. I would have given the unit 5 stars but the compressor is a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Rose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's quiet, it's big but doesn't look big, it's also a good looking refrigerator!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks great inset into the space we have in our kitchen. Compared to our previous fridge, this one keeps things frigid cold! The only thing that surprised me about this fridge is how loud it is when the cooling motor kicks on to bring down the inside temperature. I can hear it from several rooms away. It's not loud enough to be annoying, but if you're someone who likes utter quiet this may not be the fridge for you.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good refrigerator,right size for couple or small family. It has good spacious box but another shelf would be great. Also not a very big cold cut drawer and NO butter keeper! But the freezer is big enough for our needs. The door shelves in the freezer are to narrow 1/2" can go a long way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Gorgeous appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It’s gorgeous and suits my home and family’s needs. It has ample space for a family and cools to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Whirlpool 17.7 Cu Ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, quiet. Stainless steel is nice. Bright light inside.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Size

    Rated 5 out of 5 stars

    Great Fridge. Looks great with plenty of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge. Looks great and is the perfect size for the kitchen. Lots of room inside and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped about for a frig that would fit in my small kitchen and only a few were narrow enough and still offered adequate storage space. So when this went on sale I bought it knowing it was pretty much your basic frig. It works well, runs quietly, has nice storage and looks good too. No complaints and very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The space inside works well for us....very roomy. We too like the fact that is was less wide but taller. It fit perfectly in the area we needed it. The freezer is a great size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Stylish stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Refrigerator is quiet most of the time until the defrost timer cycles the motor to run. It is my first stainless steel appliance and it looks great. I bought this brand because it is the brand that is reliable according to Consumer Report. My only complaint is like most new refrigerators they no longer have a section especially held for eggs. I replaced my old Kitchen Aid side by side refrigerator after 19 years. It was rated high also by Consumer Report in 2000.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    great size for condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cvlassy...nice looking. more than i bargained for, pretty sure it is made in china. more room than i care to guess. sweet stainbless steel...all my magnets stick to it. the freezer is from the future...very scientific

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Slim but still roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a physically larger fridge with this slimmer one that fits better in our kitchen and was pleasantly surprised that it was so roomy inside! The freezer is smallish. It had the bit of glue showing at the top others had mentioned. Gets a good rating from consumer reports and I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Keeps things cold, not too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is spacious with moveable shelves and door holders. Quiet and good temperature management.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small in appearance but pretty roomy on the inside, keeping everything nice and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    I’m not buying appliances from Best Buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL:DR The refrigerator is working good overall and serving it’s purpose, it’s the service from Best Buy that is the reason for the lower rating as we got a damaged unit, more below. I probably would have rated 4-5 otherwise. We bought this refrigerator on sale for the purpose of putting in our garage. The refrigerator itself works well so far and we are pleased with it overall. My issue and reason for the 3 stars is we got a damaged one with dents and scratches on the outside and inside. It was also dirty inside with black marks. It was delivered to us and set up on time. My mistake though I did not do a good job inspecting it initially and found the damages a few hours later. I contacted Best Buy and after I sent them some pictures they compensated me for it. This is the second time I have purchased large appliances and had issues. The first time we moved into our house 2 years ago we bought a whole line for the entire house, kitchen and laundry. That was a nightmare in it’s own right dealing with Best Buy and the deliveries and the changing prices. Being a loyal Best Buy member and now Total Tech Member I took an other chance on them this time thinking it won’t be bad again but then had these issues. I’m highly disappointed that they would send something like this from the warehouse. Again, I will note Best Buy did compensate me so I am appreciative of that however this should not have occurred in the first place. This feels like the equivalent of an open box buy which I am fine with overall. I was actually looking for open box deals as well while shopping. If this was for our main refrigerator inside the house we would have sent it back and probably gone elsewhere to be honest. I don’t intend to purchase large appliances from Best Buy anymore, It’s not worth the headache and time to deal with them.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Difficult temp control and not fingerprint free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. I've had it for one week. Reason for 4 stars and not 5 because it took too much effort on my part to establish the optimal temperature in the refrigerator chamber. There are dual controls for freezer/refrigerator but operation of those is not intuitive and need tweaking for combination of settings that will give optimal temperature in the refrigerator compartment. According to the manual, the setting for the freezer (airflow) will also affect the temperature in refrigerator chamber, but instructions are vague "if your freezer is too cold, adjust either airflow or refrigerator control to lower setting". Or "if you put large amount of groceries in the refrigerator, put your freezer setting to MIN". Or "Don't put more than 2-3 Lb of food per 1 cubic foot of freezer space in 24 hrs"... I feel there are too many calculations for such a simple equipment. Plus, after one week the exterior is stained in fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this fridge! I looked at many many days worth of reviews online before deciding to purchase this unit. This is a great fridge for the price. Monochromatic SS looks beautiful but, as expected, holds lots of finger prints. Wipe down daily! So far so good! Hopefully, Whirlpool will not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait a year before giving a review. Waiting gave me time to use fridge and to give an honest review. I have good storage & it keeps everything at its correct temperature. I am really pleased & enjoying my refridge - you can't go wrong with a Whirlpool

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, slim works and looks great . Perfect for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, large shelves in doors, extremely cold and runs super quiet

    I would recommend this to a friend