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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,790 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator for small family, enough space and good cooler. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My new Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, styling and size! The delivery was timely and well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Dependable Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the start this refrigerator had big issues with erratic temperatures. We had numerous service calls to try to fix it, but before it was even 2 years old, it was dead. And even with all the known problems, Whirlpool could not have cared less. This is our second Whirlpool fridge in recent years to have issues, and their customer service is terrible. We’re done with the Whirlpool group of appliances.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JeannieO. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Nice fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator looking for something that wouldn’t take up too much space bc my kitchen is small. It’s perfect and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Sleek & Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so hard finding a great fridge that does not exceed 28'' in width, I have purchased a handful of stainless steel ones, but this is my favorite. Sleek, modern, simple, my style.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy about the fridge we bought. It is spacious and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Great smaller option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, compact sized fridge with no unnecessary bells and whistles. Very clean look and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very nice, spacious fridge, the brand has also excellent background.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Spacious and small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for what i needed! Spacious and yet not too big. Keeps everything good and cold and hasnt failed me yet (knock on wood)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Small Fridge great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small fridge....only issue is the freezer door pops open when you open and close the bottom door. Other than that, works really well for the smaller space we have it in!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim features. Freezer is spacious. Bright interior. Plenty of storage room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beverage Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish refrigerator/ freezer perfect for my husband’s garage beer refrigerator. Having a freezer means always having an extra bag of ice on hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for a scratch & dent fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a rental property. Can’t seem to find the “off” switch for the ice maker and it arrived scratched — the delivery guy took tons of pics and said I’d get a call from BB about a replacement or discount — neither have happened in near 60 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice but it would have been better if the shelves are thick plexi or meta, than glass. It’s hard to switch the door to the other side you need a rachet I had to borrow from my neighbor. Then they did not provide the 3 plastic plugs to cover the holes when you move the door to other side, I had to call whirlpool for them to send me. They should have included when they delivered. Overall the product I think it’s good, it’s quiet machine inside. Hope this last long.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer keeps forming ice droplets on inner roof. Turned temp to lowest point. Helped but still seeing some ice formation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Lots of space for beverages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great neutral color.Mostly used for storage of beverages. Lots of ice in the freezer and plenty of space for all of the cold drinks. Perfect size fridge for all this.Everything is nice and cold

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Not loving the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a white fridge before and couldn't see fingerprints unless your hands were dirty. This thing shows every fingerprint! Hands clean or dirty!! Like all the storage options. All of the drawers are smaller than we had in our last fridge. Be CAREFUL to find out which way the fridge opens. When they arrived I realized that we needed the fridge to open the other way and the delivery guy said I would need to schedule a new appointment to have them come out and do that. We ended up doing it ourselves but what a pain and BAD customer service that they don't ask you about that beforehand so it can be fixed. Also, on the top of the fridge there is a black piece, then in between that and the metal is where the covering plastic cover is sealed and it's hard to get that all out. It looks tacky and the delivery guy said that it's always hard to get out - and he didn't offer to get more out - it's up to me. Overall feeling the service and product is a bit chintzy for $800+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator for our basement and this one is perfect. No frills, but looks nice and keeps beverages cold. A great second refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working very well for us. A good size for are household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option for a busy family of 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our French door fridge completely died after 6 years and we decided to minimize space and go back to a simpler version of the refrigerator. We purchased this refrigerator and not only do we love it, our kids love it. Food waste is down, the refrigerator stays nice and cold, and we have much needed space back in our kitchen.

    I would recommend this to a friend