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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,790 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good purchase for a basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized from a 22 cu ft to this. The refrigerator is roomy and well laid out. We have no shortage of space for everything we need. The biggest difference between this and our old bottom freezer is the freezer space but we find this has plenty of room. The unit is quiet and keeps things nice and cold. Best Buy installed it, reversed the door for us, showed me how to use it and left - easy, clean, neat, nice. Overall we are very pleased with the unit and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    My Whirlpool Stainless Steel Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and Big refrigerator. I love the compartments that it has and it keeps everything good and cold. The stainless steel compliments the stainless steel stove that I have perfectly. Thanks again. I would definitely come back if I need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Excellent choice for a second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a second fridge for the basement near my bar area. I didn't want to drop a lot of cash, so I was focusing on "store brands". This unit was on Memorial Day sale, and was actually the same price or less than some of the ones I'd been checking out. It has a nice finish, and a handleless design, which is perfect for the space I have. Also changing the swing for opening the doors was easy peasy, especially without any written directions. Glass shelves are a nice added feature for this unit, and if you need an ice maker it is available. My last experience with a whirlpool fridge was excellent, with it lasting over 30 years. Looking forward to long service with this one as well.. one final thought, this would be a great unit for anyplace that needs a compact, but relatively spicy unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    NICE REFRIGERATOR SMALL FREEZER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice refrigerator, work perfectly, the only issue is freezer is too small, if you need to store whole Turkey then it's difficult to fit anything else

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look. I purchase this refrigerator for my newly renovated kitchens in my rental property

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    need a shelf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like our new fridge. Cools nicely. Not very noisy (although you'll hear it rev up occasionally). It's a good color. So I'm a fan. The only real problem is that Best Buy told us that we could order an extra shelf, but neither they nor Whirlpool has gotten back to us after several tries. So that's a bummer because it's a small fridge, and we could use the extra organizational space. I'd recommend it though. Just know that you get what you get, and additional parts are apparently hard to find.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool Monochromatic Refrigerator Looks Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The refrigerator was purchased for my rental property because of its price point, compact size and clean modern appearance. It looks great in the kitchen and is very spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Great quality but consider a couple things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this fridge to a person 5'4" or shorter. And to a person that doesnt need a lot of space, or have a family. It's a great quality fridge on a budget for a small space. It is not fingerprint-resistant and it smudges like crazy. I am not recommending it based on this, and marked "ease of use" as a "3" because of this, too. It was not easy to clean off the smudges. (If you dont mind smudging it's a "5.") Nothing at all wrong with it but consider its qualities carefully.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Decent little fridge, noisy if you sit close to it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good little fridge for the price. Pros are that it is very spacious, easy to clean, lots of door space to store stuff and keeps the foods cold evenly. (havent had any problems with stuff getting frozen in the fridge. ) The only con is that it is a bit noisy and makes this weird grumbling noise when the compressor turns on. Not terrible but I do hear it in my very small apartment. If your fridge is away from the sitting areas this noise level will be not noticible. If your living room is close to the fridge you will hear all the noises.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    Clean look, cools well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re satisfied with our new fridge! Plenty of refrigerator space (only two of us) and cools well. Freezer space is adequate for us, as we have a full size freezer, but is on the small side. Shelves on fridge door are movable, and we love the Clean look of the stainless steel finish.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Good value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I wanted to upgrade our kitchen appliances from the dull old gen white to the more contemporary steel. We initially selected a double door Whirpool steel model but later realized it wouldn't fit into our modest kitchen. Subsequently, we settled down on the "Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel". It initially felt small but having used it for a considerable time (with a small family of 3), the refrigerator has a lot of smart designs inside, for example : 1) The tray for fresh veggies at the top. 2) Deeper pockets on the door (the lowest pocket can hold about 20 beer bottles at one time). 3) Adjustable shelves to accommodate bulky gallon-sized bottles/cartons. The freezer is also very spacious to stock large frozen veggie packets. I am very impressed with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The refrigerator that could keep things right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a Bosch side by side with this "little engine that could" work horse was fantastic. It's an interim fridge but it works well. It's deeper than the much more expensive Bosch. It keeps everything the right temp, door seals are solid too! Things that couldn't be said about the Bosch!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far, 2 months in. Congrats to Best Buy on their delivery crew, who did a great job of communicating, scheduling and setting up (door swing, unwrapping, etc.). The stainless steel doors were very well protected, no dings or problems. So I didn't mind the extra tiny bits of foam that others have complained of; I figure it kept everything from damage. I'm so happy that the fridge is quiet (I'm sensitive to noisy appliances and the fridge is within 12 feet of the TV) and seems to be doing its job properly. Plenty of room inside for a single foodie who puts big pots inside. Spacious storage in door. The single cheese/cold cuts drawer is a little small, but being able to slide it from side to side is very helpful. Lighting is fine. Overall, very relieved and satisfied. Keeping fingers crossed that it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it is exactly what I needed. Plenty of space and it keeps everything nice and cold. My only complaint is that it shows fingerprints like crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    What was I waiting for..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought this refrigerator because my old one died. I am so pleased and I ask myself why didn't I do it sooner. I had the very standard all white refrigerator so adding this stainless steel model to my kitchen immediately made the entire space look better. I love the modern and sleek design. I have a slender kitchen doorway and needed this slimmer model to fit but for me the organization and the storage on the side doors makes it bigger and more useful than my old one. The freezer is cold but does not ice up. Food in my storage bins are lasting a lot longer. A great by for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Size

    Rated 5 out of 5 stars

    Stainless Steel Refrigerator for tight spaces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size refrigerator for my smaller kitchen. It’s nice looking and quiet too. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Nice sleek look,perfect for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator ,it gives that trendy look and does not compromise on space or purpose..The only reason it does not get a 5 star,fingerprint magnet! No matter how much I wipe it down finger prints always appear.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator, nice design, lots of space, easy to use, interior has glass dividers, it was an excellent acquisition.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my existing fridge crapped out I decided to skip replacing it with another fancy expensive, water in the door , ice maker fridge with something basic. My space is limited to under 30” and his fits the bill perfect. Great space inside. Very quiet. Love it. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great frdige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift from my mom for me and my wife's new home. Its a great size for our small house. And it has a lot of room. Keeps food and ice cream perfect temperature. The price is a bit high but what do you expect from a fridge.

    I would recommend this to a friend