Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,002 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    absolutely love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after visiting several stores and researching and I am so happy I got it. I absolutely love it. The freezer is very spacious. The refrigerator has adjustable shelves on the door for storage of large gallon items. The digital controls are easy to operate and the produce drawers have humidity control. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent 2nd Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Garage as a no frills basic appliance to deal with the overflow from our main unit. Does its job well. REMINDER: Be careful how the Freezer is stacked you have to leave room for the vents else the cooling for the whole unit (Freezer and Normal) will be impacted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger on the inside

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small space to fit our fridge and the resulting frustration of a super small fridge/freezer was not fun. So happy to have found this Whirlpool fridge! It's able to hold so much more and the construction is much sturdier than our last fridge. BB's delivery and install was good. We are happy!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Needed a new refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic refrigerator in white. Perfect size and spacious inside. Inside very nice as well.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Do not buy from Best Buy!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay, it makes noise's as if it's filing water for the icemaker which we don't have one. The freezer door opens too easy. Makes me worried my food might spoil. I'm very angry because I warned the delivery man to be careful of the waterline which I taped to the wall to be out of the way. I had to stop him from pulling the copper tubing out of the wall. I filed a property damage claim. Dana the Sedgwick claims representative was opinionated from the first conversation. She was saying there was previous water damage to the flooring. I advised her i'm not claiming property damage to the flooring. Only to fix the leaking water caused by the delivery man. She implied the water was leaking prior to the delivery. When my refrigerator was removed the floor was dry until it started leaking. She's trying to get out of paying my plumbers repair. She wanted me to call her back to answer a few questions. When I finally got a hold of her, she said she couldn't hear me. I told her to wait for me to find my headset as I was driving, the call dropped. I called her back the call went to her voice-mail. She did not call me back. I emailed her to email me back with her questions, she has my email. No response. I called her on my break left another voice-mail message for her. I emailed again her on my lunch break. At the end of the day no response back from her, so frustrating. I will probably have to report Best Buy to the Better Business Bureau.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dorm apartment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small fridge for the dorm apartment. Just the right size, works well, nice looking, no extra options in it so no worrying about the electronics going bad.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves, Space

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and has lot of spce in side. Lot of containers to arrange small things. Lot of shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Frig for short people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is really low, I'm 5'7" and really had to bend over to get stuff off the top shelf. Its a nice little frig for a cabin or small apartment; but not a home. Also a good price for new frig. I did not like that there wasn't a light in the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Nothing but the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge runs so quiet I'm not even sure it's on :) Also plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 35yr fridge in the garage; it is quiet, temp stays even; purchased the black and looks great. Delivery was on-time and both drivers were professional and very courteous. I was surprised at the shrink wrap encased in the product. Interior is bright; nice freezer storage too. Am very pleased with the purchase and great Labor Day sale price with FREE delivery. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy buying experience...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience in the store was great... Refrigerator works just fine except it is loud when compressor is running.... also had to purchase icemaker kit as the refrigerator did not come with one...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic fridge that works. Great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a basic fridge and this Whirlpool fits the bill. Nothing fancy but works well. What more can you ask for. Well, maybe an inexpensive ice maker thrown in? LOL Best Buy provided seamless delivery and install. Took the old fridge out for 19.00. Happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator died after 27 1/2 years of use (yes, 27 1/2 years). We bought this one as an open box item. We have been very pleased with it thus far. We don't expect to get another one that will last over 27 years, but we're planning to take care of this and keep it as long as possible. We don't need anything fancy, and this appears to be a very solid, basic refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best Refrigerator company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Whirlpool refrigerator and has exceeded all of my expectations. This was the perfect size for my small kitchen. Love the color, although would have been happier with stainless steel but it wasn't available during the holidays. Had a very frustrating time waiting for delivery, however, Best Buy did an excellent managing the hickup. Thank you Best Buy and Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quite. the storage of the refrigerate really good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price and looks good and very spacious

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    No light upstairs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good purchase so far. This was a replacement for a fridge that was 15 years old. I hope this one lasts as long. One notable thing is that it doesn't have a light in the freezer as my mom complains about that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Appears to be made well and I have plenty of room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good interior and adjustable shelves Perfect for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great price, all you really need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was very affordable and does all we need. It looks great and had plenty of space.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not good at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gasket didn't seal on the freezer. I was able to squeeze it a bit so it would. In the refrigerator compartment the temp in the top shelf was 37 middle shelf 30 bottom shelf 32, gallon sized tray in the door 39. Good place to put milk if you like it to curdle fast. The 8 to 12 delivery window was completed at 12:15. Best buy said they would send me a new one. That delivery was again planned 8 to 12. Apparently they were short staffed and they showed up at 3:30 with a replacement that had mangled gaskets on both doors. Fed up with whirlpool I decided to go with an LG. It was expected do arrive on July 22 but now has been changed to August 19 because it's now on back order. I might just be unlucky, but I really expected better results based on reviews. I hope the LG will work properly, and the delivery guys show up on time. I'm self employed so while I'm waiting for a delivery me and my staff are on hold. It's frustrating to say the least. Whirlpool quality control didn't do a good job on at least 2 units. Best buy is honoring the return policy and giving me full credit toward the purchase of the LG so I do appreciate that. It's not there fault whirlpool put 2 bad refrigerators in boxes.

    No, I would not recommend this to a friend
Sponsored