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Customer Ratings & Reviews

$989.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 19.3 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and automatic temperature control. The design is also well-received. However, some customers have expressed concerns about the absence of a freezer light and issues with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,002 reviews
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Keep looking.....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had paid more attention to the poor reviews. I had to make a quick purchase during Covid as my old fridge died. I have a very small space for a refrigerator. I have already had a Whirlpool tech out twice to replace gaskets on freezer and fridge doors. I am now in a 6-8 week waiting period for new doors (should have been done the first time). I have lost all contents of my freezer. I now have my freezer taped shut. I told the Whirlpool person this on the phone and my reply was "oh that's too bad". Keep looking for another fridge in my opinion.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey blmd1221, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with my Whirlpool fridge. Tony, the salesman who helped me was awesome. I would recommend this fridge and Best Buy to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    No no no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this refrigerator solely for its size to fit in a specific space. Just had the third one delivered— the gap between the fridge and freezer doors continues to be uneven and three different geek squad delivery people have tried to adjust the doors, switch the hinges, add washers, and even push down on one side to get the doors level. Still obviously uneven,. One geek squad said I should return it and choose a different brand because Best Buy would start assuming it was a customer problem and not a refrigerator problem and stop sending new ones out. How sad! Yet it has been the geek squads who encourage the return and re-orders. I have another week to decide to return it or live with the flawed doors.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GoodFridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator and best when on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage areas more than adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy when running but not enough to be distracting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    measurements not same as product when ordered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to get right measurements on your products. geek squad was great when installing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for value of the price you paid, this is a great product in this range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on basic refrigerators and this Whirlpool came out way ahead of some other brands. It also gives you more bang for the buck 16

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful refrigerator. It’s a nice size. I just love it. Glad I made this choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are problems with door storage in the freezer and the refrigerator; boxes frozen food falls through the bar in the freezer. Bottom most shelf in the door almost requires a hand stand to see what is there- a lot of lost space. I love the crisper slides though; they make heavier items easy to get in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for rental

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, basic fridge. Needed energy efficiency and basic features. This unit fits the bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I LITERALLY HATE EVERYTHING RIGHT NOW

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LASTED ONE YEAR! ONE YEAR!! CALLED BEST BUY, THEY GAVE ME ANOTHER # TO CALL. CALLED THAT #. THEY WANTED TO DO A HOME VISIT IN 5 DAYS!!! 5 DAYS WITH NO REFRIGERATOR!!!! THEN THE TIME OPTIONS DIDN'T FIT MINE OR MY HUSBAND'S WORK SCHEDULES!! GUESS WE'RE SOL!!! NEVER BUYING WHIRLPOOL AGAIN! NEVER BUYING AN APPLIANCE FROM BEST BUY AGAIN!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an 90 plus year old home with limited space in the kitchen for a refrigerator. This one has a small footprint but still has a large capacity for food. The large capacity door storage allows a gallon milk to be very handy. The optional ice maker is working fantastic. I haven't run out of ice yet!. And a bonus it is American made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this fridge for my parents who had fancier fridges that failed on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than the previous models, not enough storage space Still have the standard color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sales person. checked for other product to see if available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only when nothing is available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because the refrigerator of preference was not available and needed it one. New item but the compressor makes alt of nocie. I have it exchanged with the fourteen days policy but still same issue. Maybe a got lemon twice. Now I am stuck with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE ❤️ this refrigerator...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE ❤️ how the door has so many different compartments... It is so organized... And the LED lights help to give it an elegant look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this frig lasts and what is sound of running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator overall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, just smaller than I'd measured.

    I would recommend this to a friend