Customer Ratings & Reviews
- Model:
- WRQA59CNKZ
- SKU:
- 10758252
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Need service tech to replace the frig. light!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size of frig, and counter depth, however 1 year after new, the LED light no longer works, and its not a replacement you can do yourself.. you have to call a service tech to ... YES.. replace a burnt out light in the frig. compartment. WHAT a disappointment..
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Design flaw will freeze up your water line/no ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this fridge for less than 3 months. Stopped making ice. Paid $150 to have a repair company come out. The water line to the fridge is frozen bc of a manufacture design defect. The part that is needed to ensure this doesn’t happen hasn’t even been made by whirlpool yet. Now I have a brand new fridge and no ice maker. WHIRLPOOL pls advise!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Melanie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Got it on sale and it works great!
I would recommend this to a friendDefective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, did not get to temp to freeze ice cubes. Waiting on replacement to give a better review
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one problem but it's a big one you really can't move the shelves up or down as much as you want wish we would have paid a lot more attention to this
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Love the drawers in the freezer. Frig has alot of room.
I would recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker has stopped working again. 2nd time in 3 years.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please see the link for some troubleshooting tips for this concern. https://tinyurl.com/ypb29w2b . If this does not resolve your concerns, please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Shelves don't adjust
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator doesn't have adjustable main shelves and some of our items have to be store in backup refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Just get a side-by-side refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I can say about this refrigerator is that when you close one door the other ones tend to pop open, if it was not for the suction, I believe they would stay open but other than that I don’t really recommend it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Marco. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not cooling at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got it yesterday (03/19/2022). It has been turned on for 24 hours. It is still not cooling at all. Just call the customer service for the help. It needs several day later to help take a look. Sigh....
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey hbhchang, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Fail
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owed for two weeks- relay went out and now I own a potential fire hazard of a fridge awaiting parts for repair all of which are on back order
No, I would not recommend this to a friendBad Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to install and haul away ourselves after canceled appt and refusal to hook up waterline.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this zero stars I would! Its.loud, vibrates and heats up on the sides. We have had to replace this twice now...picking a different manufacturer not whirlpool!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
This is a WAY OVERPRICED REFRIG.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shelves do not adjust, drawers don't open unless both doors open, no shelf high enough for a bottle of wine. the worst design I have ever seen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey AlandAl. At Whirlpool, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to provide feedback to our engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare.
Broke Ice Maker After Less than 6 Months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge in late July 2023 and by early January 2024, the ice maker broke. Technician came out Jan 9th and had to order parts. After constant delays because they still can't get the ice maker parts, here we are on April 10th 2024 with a $1600+ fridge that still won't make ice.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Unreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator. We have had it less than 2 years now and have had to replace multiple parts already.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Worst deal ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the worst option yet that I purchased at Best Buy. I honestly believe that the Best Buy staff in Lawrence, Ks mislead me of the issues about this refrigerator. I’ve scheduled to have it returned SOON!
No, I would not recommend this to a friendFridge not cooling
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for 2 years. Like the design quad door. However, refrigerator is not cooling anymore. We had Whirlpool previously and same issue with cooling but had it for about 10 years. In search for fridge replacement. Hesitant to get the same brand.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LeonardoB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
A great addition to my kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased this unit to replace our 8 years old side by side GE refrigerator. The reason that I want a new refrigerator when my old one runs just fine is because my family had hard time to find things in a side by side unit. It really bugged me when they stared at the refrigerator for minutes with the big refrigerator door wide open. Since this is a counter depth fridge, everything is right in front of us. I no longer need to bent down and try to find items behind a pot. The double door freezer saves energy. I divided my frozen food by category into two freezers, so I can easily find the item I need. The roll out shelfs in the freezer is also very helpful. The unit is so quiet that I can hardly hear the noise from compressor. The only noise I heard is when water refill and a ice cube drops which doesn't bother me at all because it only does that once awhile for just a few second. Overall, my husband and I rate this unit high and very please with its look and function.
I would recommend this to a friendeasy access shallow depth fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We looked for a 4-door fridge with shallow depth in order to fit the space. This fits the bill perfectly, love that food doesn’t get lost in the back, easy to clean glass shelves and removal freezer drawers. Have had no issues in the 3 years since we bought it, would buy again!
I would recommend this to a friend