Customer Ratings & Reviews

Held everything from the old freezer and still have plenty of room

Freezer meets all expectations. Delivered as promised.

The freezer started getting ice on the top of the freezer and the door on day two. I returned the freezer. I saw a lot of reviews like this, but due to the shortage of freezers since the pandemic I hoped I would get a good one. I changed the settings, but it didn’t make a difference.

The freezer has a very poor seal design. Didn't notice it right away but leaks so much air at the top of the door that it builds frost/ice build up quickly.

Our Upright Freezer is the perfect size for our family. It’s very spacious in the inside and has lots of shelving for storage bottles. It’s very quiet and we love the look. Now I can find items with ease and no longer have to bend to search for what I am looking for. The Geek Squad’s deliver was superb.

Great products( Whirlpool) so far is working very well

Love it! I brought this upright freezer to replace an 20 something years old upright. This new model has much more storage room with door shelves and a large drawer at the inner bottom of the freezer. A cool plus is the alarm, as i have accidentally left the door partially opened or the freezer just stuffed and the door pops open without our knowledge. The alarm just continues to beep. Also, is there is a temperature issue the freezer will beep to get you to correct it. Again, i love it!! If you need an upright affordable frost free freezer this is it.

We bought this freezer to replace two small chest freezers. We got tired of having to dig for items in the chest freezers. With this unit, we can fit everything from the two small freezers, and it is a lot easier to find/get to things. No issues with it at all so far. It only came with one door key, so we ordered another one that works fine.

Nice freezer. Bought this frost free one to replace our old Woods unit that has been in our garage for 20 years. Still worked great, but was tired of defrosting the ice buildup. Chose this one for the price point as it was on sale. So far, no frost, and I really like the multiple shelf configurations this one has. It runs very quiet, and so far is pretty energy efficient. Not sure why there is a “butter” compartment on the door, seems to take away from some usable space there. The lower door compartments are a little thinner and hold a frozen pizza and quiche rather well and out of the way. The slide out basket drawers are useful, and seem sturdy. I would have liked an analog control knob for the temperature, or some sort of adjustment. There is no temperature display, only one, two, or three snowflake lights as a gauge. The low temp alarm could be louder. It is supposed to be an alarm, after all to alert you. Overall, I am happy so far.

This was not my first choice but when the freezer I ordered was delayed several times I ordered this one instead. Very happy the first one was delayed! This freezer is great. Roomy, quiet, great shelves! Love it!

We have had a chest freezer for many years and it was getting hard for me to bend over and get stuff out. This stand up freezer is perfect and I can see everything easier, organize easier and can get my item out myself!

Our new freezer is the best. Quiet and cold. Lots of space and easy for my wife to get into. Wish I could afford another one but budget is tight right now. Good investment with hunting season coming up. Delivered on time and in great condition. If you need freezer space this is a top product!

Very pleased. Good size. Quiet. Stand up freezer with capacity

It fit nicely in the small area I had for it. It has a good amount of shelves, 2 wire drawers, and caparrments in the door.

Love the space and multiple shelves and door storage. Delivery was delayed because of weather issues and that was the only problem as I had food that needed to be frozen right away.

The layout of shelves, pullouts, and door storage slots accommodates a variety of sizes and shapes to helps keep foods organized. It's also quiet and, so far, seems to be maintaining an even temperature.

Really big size freezer in a very good price. It works well. Delivery and installation was so smooth and professionally done.

I am replacing a 16 year old Whirlpool 20.3 freezer.. I like the quick freeze, the temperature alarm( which I had on my prior freezer) that saved me from losing food by letting me know the temp had risen. Wish they made a 20.3 with these same features. It has a lot of storage, racks adjust easily, does what it is suppose to do. WIsh it had a little light on the front, so you know it is running. Extremely quiet

Seems everyone wanted a freezer during this pandemic. Our old one bit the big one, and we needed to replace it. Best Buy seemed to be the only source that was getting regular shipments of appliances, so decided to purchase from them. I can't say that I like this freezer as well as the one that we had previously. Not only is it slightly smaller, but has vents on the back wall, one for each shelf that must not be covered to insure that the freezer operates well. This makes restocking the freezer slightly more difficult than before. I must take responsibility for not researching the unit better before I purchased, or frankly, I wouldn't have chosen this due to the "vent" issue. Overall, it does a great job in keeping the food products frozen, and ultimately serves the purpose.

For the price and size, great amount of space and keeps things very cold. Didnt really notice a change in the electric bill either.