Customer Ratings & Reviews

It looks great, keeps everything frozen and is very quiet. It has so much room and lots of shelves to keep food separate.

Very satisfactory purchase. Exactly what I had been looking for, best known make, ample capacity, performs like a clock and best of all: at first sight finding of whatever I’m looking for. I’m in love with my freezer and can’t wait to purchase the twin refrigerator

Our standard refrigerator / freezer combo served us well for years, but as our family (immediate and extended) and social groups grew, we struggled to find room for all the items we used for birthdays, school activities, sporting event, summer parties and holidays. We originally thought about getting a slightly smaller chest-style freeze, but I’m glad we didn’t. This freezer provides plenty of room for all of our regular stuff, while allowing for easy storage of bulky items. It’s easy to organize and we can find items without excessive digging and rummaging.

There is nothing to complain about with this freezer. This is a newer generation of the one we had before; having digital controls rather than the manual knob. The last one lasted over 10 years and would have lasted longer if we hadn't over stuffed it and the door popped open while we were on a two-week vacation. It recovered from that event but finally gave out when we left it open overnight. The new freezer has slightly smaller external measurements but is roomier inside due to the ergonomic layout of the door shelves and thinner inner walls. It is energy efficient rated. This unit gives a lot of bang for the buck.

I purchased model #WZF79R20DW00 Whirlpool Upright Freezer from Best Buy and it started having temperature control problems just one week before the manufacturer’s one year warranty expired. I contacted Whirlpool to repair the unit and instead received 11 months of problems! Whirlpool’s response has been terrible: only 1 authorized repair company in New Jersey and a 3 week minimum to get a service appointment. They recently admitted that “my freezer unit should be scrapped” and are offering that “I can PURCHASE the same model at a discounted price.” Now, my freezer is not even 2 years old and is trash. I have lost my purchase price, over $1000 in spoiled foods, days off work,and countless hours on the phone. And, I still do not have a working freezer! I STRONGLY RECOMMEND that BEST BUY cancel Upright Freezer contracts with Whirlpool, Maytag, KitchenAid, and Amana. These freezers are all produced by the same company and apparently there's a known flaw with the temp unit malfunctioning and causing food loss. I've had many positive experiences with Best Buy, but thought you should know how your partner, Whirlpool, has treated your customer.

We are very please with our freezer and it’s has so much room

Great size for what we needed. Keeps things nice and frozen. :) Outside does seem warm to touch, not sure if that's normal, will be checking.

So much better than our old chest freezer. In this one I can organize and see everything I have. It's spacious and works really well.

Excellent freezer for our garage and needs for extra freezer space. Love the lower height and space it needs for the space in the garage. It freezes foods very weel and has ample space inside. Quality freezer!

The freezer works nice and is very spacious. It’s pretty standard but does have multiple temperature settings and an alarm which sounds when temp increase is detected. I do wish that the alarm was a little louder because it’s very difficult to hear unless you are right next to it.

Incredibly quiet. We kept checking the first few days to make sure our pandemic stick was still frozen! Love the two pull-out baskets. The door storage is especially well-designed and great for storing your most popular items. Lots of smooth surfaces for easy cleaning. The easiest to adjust shelves ever. Almost worth losing the food we had in our old freezer! (That was another brand...)

Love this freezer. It had plenty of space for all our meats and vegetables, and it’s quiet. Great value for the price.

I love my freezer. When I went into bestbuy I was actually looking for a small freezer but I seen this one and it was like love at first sight. I love the way she has a bottom department for pizza, which my family love pizza. I love that it has so my drawer space on the door. The sales man who sold us this freezer was amazing and answer all the questions we had. The Best Buy delivery guys was so fast. They were here for one min and gone the next lol. I love that so much. Thank you bestbuy for an amazing experience!!

We love the layout of the inside. So much shelf space and basket space. It gives so much visibility to whats in the freezer. I also appreciated how light and maneuverable it is.

The freezer is much bigger than I anticipated. It has plenty of room and we love the baskets on the bottom. It’s very quiet too!

Had an older stand up freezer that was frosted over inside. This freezer is perfect. No frosting or freezing on the shelves. Plenty of space to store all my food and then some. Excellent product for the price

This freeze is simply enormous. I recently purchased 1/4 of a cow and it only fills about 25% of this freezer with plenty of room for all kinds of other frozen foods. It is frost free so you won't have to worry about unplugging it to defrost every 6 months. I cannot recommend this highly enough!

I like it, but there isn't as much room as I thought there would be. There is a tube type mechanism that runs down the back middle of the freezer wall. You can't get larger items flat against the back. Also, the temperature and light are at the top, in the middle so you have to work around that. Last thing is the basket on the bottom is at a slant on the back so you cannot place larger items in it.

Bought this for my Husband’s Father’s Day gift and he absolutely loves it! We have not had any problems at all! We enjoy how spacious it is.

Nice size freezer. Much easier use than a chest. Energy efficient.